General Cargo Operations Manager

久位; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a General Cargo Operations Manager to lead and optimize cargo operations. This role involves enhancing processes, managing stakeholder relationships, and ensuring compliance with safety standards. The ideal candidate will possess strong analytical and leadership skills, demonstrating the ability to drive change and improve efficiency. Join a forward-thinking organization dedicated to building a sustainable future and make a significant impact in a dynamic environment.

Qualifications

• Strong analytical skills to identify inefficiencies.
• Excellent communication for stakeholder engagement.
• Leadership skills to manage and develop teams.

Responsibilities

• Lead general cargo operations and optimize processes.
• Develop stakeholder engagement strategies.
• Ensure compliance with safety standards.

Skills

Data Analysis

Process Improvement

Communication Skills

Interpersonal Skills

Negotiation Skills

Leadership Skills

Job description

OVERVIEW

NEOM is an accelerator of human progress and a vision of what a new future might look like. Located in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues, and tourist destinations.

As a destination, it aims to be a home for people who dream big and want to build a new model for exceptional livability, thriving businesses, and environmental conservation.

As a workplace, it is for individuals who share core values of care, curiosity, diversity, passion, respect, and are catalysts for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges and create a lasting legacy for future generations? We want to hear from you!

ROLE OVERVIEW

The General Cargo Operations Manager will lead general cargo operations, including optimizing cargo flows, processes, procedures, safety, reporting, budgeting, and managing direct reports.

REQUIREMENTS SUMMARY

• Knowledge of data analysis and reporting tools.
• Ability to identify inefficiencies and areas for process improvement.
• Excellent communication and interpersonal skills for stakeholder engagement.
• High attention to detail to ensure process optimization.
• Strong relationship-building skills with internal and external stakeholders.
• Negotiation skills for stakeholder engagement.
• Flexibility in adjusting engagement strategies.
• Leadership and influence skills.
• Adherence to ethical standards in stakeholder interactions.

ROLE RESPONSIBILITIES

Stakeholder Management

• Analyze stakeholder needs and influence to prioritize engagement strategies.
• Develop and implement stakeholder engagement plans.
• Build and maintain relationships through communication and meetings.
• Act as primary contact for stakeholders, addressing concerns and providing updates.
• Manage information dissemination for timely and accurate communication.
• Coordinate with internal teams to align stakeholder interests with organizational goals.
• Identify and resolve potential conflicts proactively.
• Mediate disputes, ensuring mutually beneficial resolutions.

Change Management

• Provide leadership for cargo execution workstreams.
• Develop strategies for effective scope delivery and performance.
• Lead, coach, and develop teams.
• Establish objectives, policies, and procedures for operations.
• Participate in planning and performance meetings.
• Support team conflict resolution and provide performance feedback.
• Ensure team training and adherence to safety standards.
• Manage relationships with port authorities and suppliers.
• Implement new equipment and systems.
• Promote a safety culture and define safety procedures.

Project Management

• Report to senior management on stakeholder engagement and risks.
• Use data to refine management strategies.
• Coordinate stakeholder involvement in projects.
• Monitor and evaluate engagement activities.

Leadership

• Prepare and deliver communication materials.
• Ensure compliance with regulations and standards.
• Utilize data analytics for decision-making.

Culture and Values

• Embrace NEOM’s culture and values.
• Act with honesty and integrity, following the Code of Conduct.
• Maintain fairness and ethics in all interactions.