Game Operations Specialist

Jobs for Humanity; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

Join a forward-thinking company as a Game Operator, where your role is crucial in ensuring smooth gaming operations. You will monitor game performance, manage player interactions, and uphold gaming regulations to enhance the player experience. This position offers an opportunity to contribute to an inclusive and just employment ecosystem, where your skills in communication and problem-solving will shine. If you are passionate about gaming and customer service, this role is perfect for you to make a meaningful impact in the gaming industry.

Qualifications

• Strong attention to detail and proven problem-solving abilities are essential.
• Exceptional communication skills and experience in customer service are required.

Responsibilities

• Monitor and report on game performance while managing player interactions.
• Ensure compliance with gaming regulations and resolve issues effectively.

Skills

Attention to Detail

Problem-Solving

Communication Skills

Issue Resolution

Tools

Gaming Systems

Job description

Company Description

Jobs for Humanity is partnering with Tarfeeh Fakieh to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Tarfeeh Fakieh

Job Description

A Game Operator is an essential part of our gaming team, responsible for ensuring that all gaming activities run smoothly and efficiently. They play a vital role in monitoring game performance, managing player interactions, and ensuring the uncompromising application of gaming regulations.

Job Purpose

The purpose of the Game Operator role is to maintain the highest levels of operational efficiency in all our gaming activities. This spans across monitoring and evaluating game performance, seamlessly managing player interactions, and diligently maintaining compliance with all relevant gaming regulations. Ultimately, it's all about enhancing the overall player experience.

Job Duties and Responsibilities

• Monitor and report on game performance
• Manage player interactions effectively
• Ensure compliance with gaming regulations
• Handle customer inquiries promptly and effectively
• Resolve any arising issues to enhance player experience

Qualifications

Required Qualifications

• Strong attention to detail
• Proven problem-solving skills
• Exceptional communication skills
• Solid understanding of gaming systems and technology
• Experience in customer service
• Abilities in issue resolution