Future Talent - Services Account Representative

Tetra Pak; Saudi Arabia; On-site; SAR 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to making food safe and available everywhere as part of the Future Talent Programme. This exciting opportunity is for recent graduates to develop their commercial skills in a dynamic global environment. You will be based in Jeddah, Saudi Arabia, and engage in a comprehensive 18-month development program, gaining valuable experience and insights into the operational service business. Collaborate with diverse teams, manage customer relationships, and contribute to service sales growth. This is your chance to start a meaningful career that makes a positive impact on food safety and sustainability.

Benefits

Challenging opportunities for development

Inclusive work environment

Flexible working arrangements

Competitive compensation and benefits

Qualifications

• Recent graduates with a Bachelor's degree in relevant fields are encouraged to apply.
• Strong focus on productivity and continuous improvement is essential.

Responsibilities

• Coordinate service contracts and manage customer inquiries effectively.
• Support sales teams and ensure customer satisfaction through effective communication.

Skills

Customer Relationship Management

Analytical Skills

Communication Skills

Team Collaboration

Problem-Solving

Education

Bachelor's Degree in Technical or Business Disciplines

Job description

At Tetra Pak, we commit to making food safe and available everywhere; and we protect what's good—protecting food, people, and the planet. By doing so, we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of—for food, people, and the planet.

Job Summary

Start your career development and become Tetra Pak's next Future Talent! We are looking for highly motivated recent graduates to join us in 2025!

The Future Talent Programme is designed for young talents within Tetra Pak. We offer a permanent position starting in September 2025 at our site in Cairo, Egypt. You will onboard an individual development programme for 18 months, connected to a specific position and the Tetra Pak organization. During the programme, you will participate in training and job rotations across various parts of Tetra Pak to explore your potential and grow as a person. As a Future Talent with us, you'll get to know our entire business and collaborate with colleagues worldwide. And this is just the beginning of your Tetra Pak career!

Visit https://www.tetrapak.com/about/future-talent to read more about the Tetra Pak Future Talent Programme!

Services Account Representative Future Talent Programme

As our next Future Talent, you will develop your commercial skills and gain leading knowledge in an accelerated manner. You will be part of a truly global company with a dynamic, innovative mindset and strong roots in a technological environment. From day one, you will deliver results as a true team member and hold a real position. Your manager will plan your development programme and support you along the way. By the end of the program, you will have gained valuable experience to continue your exciting career within our company.

We are looking for talented and highly motivated new graduates to become the next generation of Services Account Representatives (SAR). You will be the main customer contact for operational service business matters, including managing service contracts, service coordination, and customer support. You will support service sales growth through account management and work closely with stakeholders across all levels of the business.

You will be based in Jeddah, Saudi Arabia, but work in a global environment.

What You Will Do

• Work with orders and coordinate relevant parts and materials
• Execute purchasing and invoicing activities, collaborating with service administration teams
• Participate in service contract fulfillment and follow-up, managing scheduling conflicts and scope variations
• Support communication and planning with customers regarding service and maintenance events, solutions, and kits
• Assist with customer inquiries, ensuring resolution and proper escalation
• Support sales teams and customers to achieve desired outcomes
• Follow up on customer satisfaction and relay feedback to business units

We believe you have

You are results-driven, able to prioritize and deliver effectively. You are a team player with good relationship-building skills, capable of maintaining successful customer relations.

In Addition, You Have

• A university/bachelor's degree in technical or business disciplines or equivalent
• Strong focus on productivity and continuous improvement
• Fluent in English with excellent communication skills
• Keen attention to detail and an analytical mindset

We Offer You

• Challenging opportunities with development and training in a global landscape
• A culture fostering innovation and industry expertise
• Inclusive environment valuing diversity
• Competitive compensation and benefits, with flexible working arrangements

Apply Now

If inspired to join us in protecting what's good—for food, people, and the planet—apply through our careers page at https://jobs.tetrapak.com/. This job posting expires on May 9. For questions, contact Yvonne Cooke.

Diversity, equity, and inclusion are integral to our daily work. We provide a supportive environment for everyone to thrive and succeed, embracing differences and celebrating the diversity that helps us connect better with our customers and communities worldwide.