Fulfillment Center Supervisor

Afaq - Warehouse Branch; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Specialist to join their dynamic team. In this exciting role, you will oversee shift management in fulfillment and delivery centers, ensuring that customer orders are fulfilled with the highest quality and safety standards. You will manage and train associates, engage with various departments to optimize processes, and tackle logistics challenges through innovative solutions. This position offers a unique opportunity to thrive in a fast-paced environment while making a significant impact on customer satisfaction. If you are a proactive problem solver who enjoys working with data, this role could be the perfect fit for you.

Qualifications

• Experience managing medium to large teams in a fast-paced environment.
• Strong data analysis skills for decision-making.

Responsibilities

• Oversee shift management in fulfillment centers and delivery stations.
• Ensure customer orders are fulfilled according to quality and safety guidelines.
• Engage with support functions to address performance issues.

Skills

Team Management

Data Analysis

Problem Solving

Safety Awareness

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain. This is a varied, challenging role and every day is different!

Key Job Responsibilities

1. Create and cultivate a safe working environment by identifying safety opportunities across your work area.
2. Manage and train our Associates to help deliver the best service for our customers.
3. Ensure that customer orders are fulfilled in line with quality and safety guidelines.
4. Continuously provide critical shift related information to frontline management and operators.
5. Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
6. Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training.
7. Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization.

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

- Experience managing medium to large teams.

- Experience working with data analysis and/or making decisions based on analysis.

- If you are engaging, innovative, supportive, problem solver, and you worked in fast paced environment we want to hear from you!

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.