Front Desk Receptionist

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hotel chain in Riyadh is seeking a Front Desk Receptionist to provide exceptional guest experiences. The ideal candidate will respond efficiently to guest requests, offering personalized service to exceed expectations. Proficiency in English and Arabic is essential, along with a preference for hotel experience. Enjoy a competitive salary, benefits, and opportunities for growth within a prestigious environment.

Benefits

Competitive Net Salaries

Competitive housing allowance

Transportation Allowance

30 days’ vacation

10 days Public Holidays per year

Complimentary employee meals

Medical Insurance

Life Insurance

Employee Assistance Program

Worldwide Complimentary Room Nights

Laundry/dry cleaning for work attire

Growth & Development opportunities

Qualifications

• Proficiency in English and Arabic is required.
• Previous experience in a hotel environment is preferred.
• Familiarity with Opera PMS is an advantage.

Responsibilities

• Respond to guest requests with accuracy and efficiency.
• Provide personalized recommendations for maximum guest satisfaction.
• Create memorable experiences tailored to guest preferences.

Skills

Written proficiency in English

Spoken proficiency in English

Reading proficiency in English

Written proficiency in Arabic

Spoken proficiency in Arabic

Hotel experience

Opera PMS knowledge

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

About The Role

As a front desk receptionist, it is crucial to have the ability to respond to a wide variety of guest requests with accuracy and efficiency. Understanding and assessing the needs of each guest is essential in order to provide personalized recommendations and touches that will ensure maximum satisfaction.

At Four Seasons, it is not only about meeting the guests\' expectations but exceeding them. By truly understanding what the guest wants, you can go above and beyond to create memorable experiences tailored specifically to their preferences.

Four Seasons Hotel Riyadh

Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.

Area of responsibility is Front Office

Food & Beverage

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.

Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

SPA and Wellness

Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.

Knowledge and Skills

• Written, spoken and reading proficiency in English and Arabic.
• Hotel experience preferred.
• Opera PMS knowledge preferred.

What to Expect

• Competitive Net Salaries
• Competitive housing allowance
• Transportation Allowance
• 30 days’ vacation
• 10 days Public Holidays per year
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry/dry cleaning for work attire
• Growth & Development opportunities