Front Desk Receptionist

Four Seasons Hotels & Resorts, Saudi Arabia; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hotel chain in Riyadh is seeking a Front Desk Receptionist to provide exceptional service and respond to guest requests with accuracy. Candidates must be proficient in English and Arabic, with a preference for hospitality experience and knowledge of Opera PMS. This role offers competitive salaries, housing and transportation allowances, and various employee benefits including medical insurance.

Benefits

Competitive net salaries

Housing allowance

Transportation allowance

30 days’ vacation

Medical insurance

Complimentary employee meals

Life insurance

Employee assistance program

Worldwide complimentary room nights

Laundry/dry cleaning for work attire

Growth & development opportunities

Qualifications

• Must have written, spoken, and reading proficiency in English and Arabic.
• Hotel experience preferred.
• Knowledge of Opera PMS is preferred.

Responsibilities

• Respond to a variety of guest requests with accuracy and efficiency.
• Provide personalized recommendations to enhance guest satisfaction.
• Understand and assess guest needs for tailored experiences.

Skills

English proficiency

Arabic proficiency

Hotel experience

Opera PMS knowledge

Job description

Overview

About the location

An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

About The Role

As a front desk receptionist, it is crucial to have the ability to respond to a wide variety of guest requests with accuracy and efficiency. Understanding and assessing the needs of each guest is essential in order to provide personalized recommendations and touches that will ensure maximum satisfaction. At Four Seasons, it is not only about meeting the guests\' expectations but exceeding them. By truly understanding what the guest wants, you can go above and beyond to create memorable experiences tailored specifically to their preferences.

Four Seasons Hotel Riyadh

Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites. Area of responsibility is Front Office

Food & Beverage

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

SPA and Wellness

Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.

Knowledge And Skills

• Written, spoken and reading proficiency in English and Arabic.
• Hotel experience preferred.
• Opera PMS knowledge preferred.

What To Expect

• Competitive Net Salaries
• Competitive housing allowance
• Transportation Allowance
• 30 days’ vacation
• 10 days Public Holidays per year
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry / dry cleaning for provided for work attire.
• Growth & Development opportunities
• Written, spoken, and reading proficiency in English and Arabic is required.
• Hotel experience and Opera PMS knowledge are preferred.