Franchising Manager

Shawarma Classic; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading restaurant franchise company is seeking a Franchise Manager in Riyadh to oversee operations and ensure brand consistency across locations. The ideal candidate will have significant experience in restaurant operations, excellent leadership skills, and the ability to facilitate strong franchisee relationships. Responsibilities include monitoring performance, providing training, and ensuring compliance with operational standards.

Qualifications

• 4–6 years of experience in restaurant operations or franchise management.
• Strong knowledge of restaurant industry standards and best practices.
• Ability to travel frequently for site visits and franchise support.

Responsibilities

• Oversee daily operations of franchise restaurants to ensure brand consistency.
• Monitor sales and KPIs; assist underperforming locations with improvement plans.
• Provide training for new and existing franchisee teams.

Skills

Communication

Leadership

Problem Solving

Education

Bachelor’s degree in business administration or Hospitality

Tools

Microsoft Office

Job description

The Franchise Manager is responsible for overseeing and supporting the operational success of franchise-owned restaurant branches. This role ensures that all franchisees maintain company standards, comply with brand guidelines, and deliver consistent customer experiences. The Franchise Manager also acts as a liaison between the franchisor and franchisees, providing training, operational support, and strategic guidance.

Key Responsibilities:

• Oversee daily operations of franchise restaurants to ensure brand consistency.
• Conduct regular visits to assess quality, service, cleanliness, and compliance.
• Build strong relationships with franchisees and provide ongoing support.
• Monitor sales and KPIs; assist underperforming locations with improvement plans.
• Provide training for new and existing franchisee teams.
• Support new store openings and ensure pre-opening readiness.
• Ensure compliance with health, safety, and operational standards.

Requirements:

• Bachelor’s degree in business administration, Hospitality, or a related field.
• Minimum 4–6 years of experience in restaurant operations or franchise management.
• Strong knowledge of restaurant industry standards and best practices.
• Exceptional communication, leadership, and problem-solving skills.
• Ability to travel frequently for site visits and franchise support.
• Proficient in Microsoft OfficeExcel and Word.

Working Conditions:

• Mix of field visits and office-based work.

Skills

Preferred Skills:

• Experience in a multi-unit restaurant brand or QSR (Quick Service Restaurant).
• Familiarity with franchise agreements and legal compliance.
• Bilingual skills (Arabic & English) are a plus.