Food & Beverage - Waiter / Waitress

Al Marwa Rayhaan by Rotana; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A prominent hotel in Saudi Arabia seeks a Food & Beverage service professional to deliver exceptional service to guests. Responsibilities include greeting customers, monitoring quality, and maintaining hygiene standards, ensuring a memorable dining experience. Ideal candidates will have strong skills in customer relations and food service operations.

Qualifications

• Strong knowledge of Food & Beverage service standards.
• Ability to greet and serve customers professionally.
• Experience in monitoring quality of food and beverage.

Responsibilities

• Service food and beverage according to hotel standards.
• Greet and seat customers in a professional manner.
• Monitor quality of food and beverage being served.

Job description

Job Description

• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
• Greet & seat customers and serve them in a professional, discreet & personalized way
• Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills

• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
• Greet & seat customers and serve them in a professional, discreet & personalized way
• Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures