Food & Beverage Manager

Centro Corniche; Al Khobar; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Al Khobar is looking for a dynamic Food & Beverage Manager to oversee operations within the department. The successful candidate will manage staff, ensure quality service, and drive promotional activities. Candidates should have a college degree and at least two years of related experience, ideally in the Middle East, with a passion for excellence in food & beverage service.

Qualifications

• Minimum of two years experience in a similar role.
• Excellent command of written and spoken English.
• Computer literate.

Responsibilities

• Manage all aspects of both front and back of house within the Food & Beverage Department.
• Ensure maximum guest satisfaction and deal with commendations or complaints.
• Conduct performance analysis of all key personnel.

Skills

Communication

Leadership

Customer Focus

Adaptability

Planning for Business

Education

College / University degree

Job description

We are currently seeking for dynamic, ambitious and self-motivated Food & Beverage and culinary professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

As the Food & Beverage Manager, you will be responsible for all aspects of both the front of house and back of house areas within the Food & Beverage Department including the entire culinary operation and Stewarding. You will be providing both culinary and operational expertise and guidance for colleagues in a structured and professional manner while leading the entire Food & Beverage Operation to achieve optimum results and will include key responsibilities such as:

• Responsible for the smooth operation of outlets and service aspects in all dining outlets including in-room dining and banquets
• Tour all dining outlets to assure maximum guest satisfaction and deal with any commendations or complaints in a friendly and efficient manner
• Set and maintain highest quality standards throughout the entire Food & Beverage operation
• Enhance product offerings and services to remain competitive in the market
• Responsible for the implementation of the department’s plans, targets, and strategies created against productivity and efficiency measures
• Conduct spot checks and follow up regularly to ensure the preparations for service and mise in place are executed based in accordance to business levels and service requirements
• Closely monitor external audit scores and implement all changes necessary to achieve excellence
• Create and drive promotions on the annual calendar to develop and implement revenue boosting sales activities in collaboration with other departments
• Conduct sales analysis of all restaurants and execute all menu changes, presentations, pricing and print work
• Exercise control of the elements that impact the company’s profitability such as operational expenses and food costs by reviewing and approving all store requisitions and direct purchases to minimize wastage
• Establish and achieve annual departmental financial budgets, meet monthly revenue and GOP targets
• Motivate colleagues through leading by example
• Attend and conduct regular departmental meetings and briefings to ensure an open line of communication with the team
• Monitor all duty schedules in the operation and approve all payroll related documents at the end of the month prior to handing them over to the Accounts department
• Review and correct all colleagues’ appearance according to company standards
• Responsible for the hands-on approach in selection, training and development of all colleagues within the department and ensure any additional required training is addressed and put in place
• Conduct performance analysis of every key personnel as per policy and initiate any promotions
• Initiate the Food & Beverage Department SOP manuals and establish the supporting training programs
• Frequently tour through kitchens, stores and other related areas and facilities ensuring the highest possible hygiene and maintenance standards
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures and ensure that HACCP standards and appropriate hygiene standards are followed as per Municipality requirements at all times

Skills

Education, Qualifications & Experiences

You should be a college / university degree graduate with a minimum of two years experiences in a similar role with preferable previous experiences in the Middle East. You must be a computer literate with effective communication skills and an excellent command of written and spoken English.

Knowledge & Competencies

The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You portray a strong and fair effective leadership style as well as to be creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:

Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations