Food and Beverage Assistant Manager

Kimpton; Saudi Arabia; On-site; SAR 60,000 - 110,000; Full time

Job summary

Kimpton in Saudi Arabia seeks a hotel operations professional focused on People, Guest Experience and Responsible Business to lead staffing, coaching, training, and HR actions while ensuring top-tier guest satisfaction and compliant F&B operations.

The role covers coordinating equipment, cleanliness, inventory, menu concepts with the Executive Chef, and driving promotions to deliver value to guests.

Responsibilities

• Plan and assign work to ensure right staffing numbers
• Coach and develop team with performance goals
• Train colleagues to meet compliance and standards
• Recommend or initiate HR actions when needed
• Ensure food & beverage equipment is operational and clean
• Maintain banquet/convention spaces stocked for business volume
• Notify engineering of maintenance needs
• Achieve guest satisfaction goals and handle guest requests/complaints
• Manage hotel F&B marketing programmes and promotions
• Review and approve menu concepts with Executive Chef
• Ensure safe storage of food and beverages and minimize waste
• Handle food, beverage inventory procedures and determine min/max stock
• Perform ad-hoc duties as needed

Skills

Staffing & scheduling

Coaching & development

Training & compliance

Customer service

Job description

People

• Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Recommend or initiate any HR elated actions where needed

Guest Experience

• Make sure all food and beverage equipment is in operational condition and regularly cleaned
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

Responsible Business

• Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
• Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef
• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
• Other ad-hoc duties - unexpected moments when wehave topull together to get a task done

Financial

• Help prepare the hotel’s annual budget and the setting of departmental goals
• Monitor budget and control expenses with a focus on food, beverage and labour costs
• Working with the catering office, identify additional sales opportunities to enhance revenue
• Drive promotions that deliver great dining experiences for guests at a good value
• Make sure credit and financial transactions are handled in a secure manner