Field Support Engineer

Wipro Technologies; Buraydah; On-site; SAR 40,000 - 80,000; Full time

Job summary

Join a leading technology services and consulting company that is committed to innovation and transformation. This role offers an exciting opportunity for a Computer Engineering graduate with extensive desktop support experience. You will work in a dynamic environment, addressing complex digital transformation needs while enhancing your skills. With a focus on inclusivity and diversity, the company values your growth and encourages applications from all backgrounds. Be part of a team that empowers you to thrive and make a significant impact in the tech industry.

Qualifications

• 5+ years of experience in desktop support.
• Strong knowledge of major desktop and network operating systems.

Responsibilities

• Provide desktop support for Windows and Mac OS environments.
• Utilize problem-solving skills to resolve technical issues.

Skills

Problem-solving

Critical thinking

Communication skills in English

Communication skills in Arabic

Education

Computer Engineering Graduate

Tools

Windows

Mac OS

ITIL processes

Cisco certifications

Microsoft certifications

Job description

Work with us

Requisition ID: 59718

City: Buraidah

Country/Region: SA

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Requirements:

• Computer Engineering Graduate with minimum 5+ years of experience.
• Extensive experience working with Windows and Mac OS (preferred).
• Working knowledge of major desktop and network operating systems.
• Strong problem-solving and critical thinking abilities.
• Excellent communication skills in English (oral & written); oral communication skills in Arabic are also required.
• Good knowledge of ITIL processes; ITIL certification is preferred.
• Technical certifications such as Cisco and Microsoft certifications are required.
• Valid driver's license.

Mandatory Skills:

Desktop Support. Experience: 1-3 Years.

We are building a modern Wipro, an end-to-end digital transformation partner with bold ambitions. We seek individuals inspired by reinvention—of themselves, their careers, and their skills. Join us to be part of a business driven by purpose and a place that empowers your growth. Applications from persons with disabilities are explicitly welcomed.

If you encounter suspicious emails, advertisements, or persons offering jobs at Wipro, please email us at [e-mail]. Do not send your resume to this email as it is not monitored for applications.

For concerns about unethical or unfair hiring practices, contact our Ombuds Group at [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, caste, creed, religion, gender, marital status, age, ethnicity, nationality, gender identity, gender expression, sexual orientation, political orientation, disability, veteran status, or any characteristic protected by law.

Wipro is committed to creating an accessible, inclusive workplace. Reasonable accommodations will be provided to all applicants, including persons with disabilities, throughout the recruitment process. Please communicate accommodation needs in advance where possible. We value diversity and provide equal opportunities to all.