Field Service Manager-Artificial Lift

E&P Software; Al Khobar; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic leader to manage service specialists and equipment at a district level. This role emphasizes enhancing safety, service excellence, and customer satisfaction while collaborating with higher management on personnel activities. You'll utilize performance data to identify improvement opportunities and interact with customers to address technical questions. If you're passionate about driving safety and operational excellence in a technical environment, this opportunity is perfect for you.

Qualifications

• Experience managing service specialists and equipment in a technical environment.
• Strong background in safety management and performance assessment.

Responsibilities

• Manage service specialists and equipment to ensure effective operations.
• Oversee hiring, training, and development of personnel.
• Promote safety awareness and enhance customer satisfaction.

Skills

Leadership

Safety Management

Performance Improvement

Customer Interaction

Education

Bachelor's Degree in Engineering

Certification in Safety Management

Job description

Job Responsibilities

1. Under broad supervision, manages multiple service specialists and equipment at a district level to perform effectively at the worksite.
2. Collaborates with higher management to oversee all personnel activities, including hiring, training, development, and termination, involving shop and field employees.
3. Responsible for enhancing safety, service excellence, and customer satisfaction.
4. Uses performance data regularly to identify opportunities for improvement.
5. Monitors on-site performance assessments (e.g., Job Safety Assessment - JSA) and participates in internal audits of Artificial Lift operations.
6. Promotes safety awareness across all location operations.
7. Interacts with customers to address technical questions about current operations or planned activities.
8. Contributes to the development and implementation of local PSL HSE and SQ plans.
9. Coordinates and supports the Correction, Prevention, and Improvement (CPI) process for the PSL.
10. Investigates accidents, injuries, and incidents within the Artificial Lift PSL.
11. Participates in the development of new technologies within the Artificial Lift PSL.
12. Assists employees with human resource development, HR issues, and performance management.