Field Service Engineer, Riyadh

ABB Limited; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer in Riyadh, where you will deliver high-quality service and support in an automation environment. This role involves performing maintenance on robotics systems, troubleshooting, and collaborating with customers to identify their needs and develop business opportunities. You will also provide product training and work closely with the R&D team to solve complex issues. If you have a passion for technology and customer service, this is the perfect opportunity to advance your career while contributing to sustainable solutions.

Qualifications

• 1+ year of experience in an automation environment.
• Proficient in English with strong communication skills.

Responsibilities

• Deliver high-quality service in compliance with service procedures.
• Perform preventive and corrective maintenance on robotics systems.
• Build strong relationships with customers and develop business opportunities.

Skills

Robotics

Communication Skills

Problem Solving

Customer Coordination

Education

Degree/Diploma in Mechanical Engineering

Degree/Diploma in Electrical Engineering

Degree/Diploma in Mechatronics Engineering

Degree/Diploma in Electronics Engineering

Job description

Field Service Engineer, Riyadh

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

Position Grade

15

Reporting To

Local/Hub Division Manager

Role and Responsibilities

Deliver high-quality service in compliance with service procedures. Identify and attend to system and user problems arising from customers promptly. Build strong relationships with customers, understand their needs, and develop them into business opportunities. Perform preventive and corrective maintenance on robotics systems. Conduct robot and PLC logic programming, testing, troubleshooting, and robot-studio simulation. Communicate analytically with ABB's R&D team to identify root causes of issues. Provide product training to customers. Collaborate with service sales to support customers on system and product inquiries. Perform sales of maintenance contacts and spare parts to end-users.

Qualifications

• Degree/Diploma in Mechanical, Electrical, Mechatronics, or Electronics Engineering with at least 1 year of experience in an automation environment.
• Experience in robotics is an advantage.
• Understanding of fundamental engineering principles.
• Proficient in English with strong communication skills.
• Experience in customer coordination is preferred.
• Self-starter capable of managing multiple tasks and working effectively with minimal supervision.

About Us

We value diversity and inclusion. Apply today for your next career step with ABB. Visit www.abb.com to learn about our global impact. #MyABBStory