Field Service Engineer – BESS

Harry James Group; Saudi Arabia; Remote; SAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their team in the energy storage sector. This role involves performing preventative maintenance, troubleshooting, and warranty repairs at various battery energy storage sites. As a key player, you'll work closely with project teams during commissioning, address technical issues, and maintain strong customer relationships through effective communication. Join a forward-thinking company that values innovation and offers opportunities for travel and professional growth in a dynamic and expanding field.

Qualifications

• Qualification in electrical discipline required.
• Experience in electrical or multi-skilled maintenance is essential.

Responsibilities

• Perform field service activities according to service agreements.
• Support project teams during commissioning of energy storage systems.

Skills

Electrical Discipline Qualification

Electrical Maintenance Experience

Basic IT Skills

Site Safety Qualification

HV/LV Power Electronics Knowledge

Networking Knowledge

Education

Qualification in Electrical Discipline

Tools

Word Processing Software

Excel

Outlook

Troubleshooting Software

Job description

The Harry James Group are working in partnership with a recognised leading developer of utility-scale energy storage who are currently expanding due to current and new projects secured. The position of the Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role will report to the OM Manager.

Responsibilities:

1. Perform field service activities in accordance with the long-term service agreement needs and the established work plan.
2. Actively support the Project Team during the commissioning of battery energy storage systems and related equipment.
3. Address technical and operational issues at customer installations promptly, report these issues, and propose product improvements to meet quality and cost targets.
4. Maintain and enhance relationships with customers through effective communication and service.
5. Prepare and present analytical service reports that include conclusions and recommendations for planned and unplanned maintenance resolving technical issues faced by customers.
6. Serve as a local technical advisor in customer meetings as required.
7. Generate service work reports and maintain accurate documentation related to site visits or customer interactions.

Requirements:

1. Qualification in an electrical discipline
2. Previous electrical or multi-skilled maintenance experience
3. Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)
4. Qualification of working on Site safely
5. This role involves travelling to different sites. Overnight stay or international travel may be required

Desired Experience:

1. Up to 2yrs working experience with BESS
2. Working knowledge of HV/LV power electronics including inverters / converters / Transformers
3. Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols
4. HV authorised person

Interested, APPLY NOW!