Fast Food Crew Supervisor - KSA

Sky Restaurants; Riyadh; On-site; SAR 80,000 - 120,000; Full time

Job summary

Sky Restaurants, a rapidly growing company in the F&B industry, seeks a Restaurant Manager. The role includes overseeing operations, managing finances, and ensuring excellent customer service. A university degree and extensive experience in fast food management are required. Join a dynamic team aiming to reshape the dining experience in Saudi Arabia.

Qualifications

• 10 years of experience in the fast food industry.
• Good command of English (reading, writing & speaking).

Responsibilities

• Ensure delivery of excellent customer service and manage daily operations.
• Oversee preparation and sale of products, ensuring accuracy.
• Manage financial controls and staff recruitment.

Skills

Customer Service

Operations Management

Financial Management

Staff Management

Compliance

Marketing

Inventory Management

Education

University degree

Postgraduate studies in business (preferable)

Job description

Sky Restaurants is a rapidly growing company in the F&B Industry in Egypt. As part of the Sky Holding group, we aim to provide customers with the most efficient dining experience. With a planned investment of 20 Million USD and a goal of opening 200 restaurants within 5 years, Sky Restaurants offers diverse cuisines and Fast Food brands to satisfy the Egyptian and Saudi markets' needs and deliver a unique customer experience.

Responsibilities

1. Customer Service: Ensure the delivery of excellent customer service by managing daily operations and addressing customer complaints and inquiries.
2. Operations Management: Oversee the preparation and sale of products, ensuring they are delivered promptly and accurately.
3. Financial Management: Manage financial controls, including cash control and security procedures, and apply financial reports to improve restaurant results.
4. Staff Management: Recruit, select, hire, and retain effective team talent. Train and supervise team members and shift coordinators on Pickl's products, policies, and processes.
5. Compliance: Enforce compliance with company procedures, government regulations, food safety, and employment laws.
6. Marketing: Assist with the implementation of marketing plans to increase sales and profitability and in the LSM activities.
7. Inventory Management: Maintain inventory levels and order supplies as needed.

Minimum Requirements:

• Experience in the fast food industry in a managerial position
• University degree
• Postgraduate studies in business (preferable)
• 10 years of experience
• Good command of English (reading, writing & speaking)