F&B Supervisor- Lobby Lounge (Saudi Nationality)

Accor Hotels; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel in Riyadh seeks a Lobby Lounge Supervisor to oversee operations at the lounge. The ideal candidate will lead a team, ensuring exceptional service and guest satisfaction while maintaining high standards of cleanliness and operational efficiency. This role offers opportunities for growth and recognition in a supportive environment that values hospitality.

Qualifications

• Minimum of 2 years of experience in a supervisory role within a hotel or hospitality setting.
• Strong leadership and communication skills.
• Knowledge of food and beverage operations.

Responsibilities

• Supervise lobby lounge team performance and activities.
• Ensure cleanliness and presentation of the lounge.
• Train and motivate lounge team to deliver exceptional service.

Skills

Leadership

Communication

Customer Service

Education

Degree in Hospitality Management

Job description

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

Job Description

• Supervise the performance and activities of the lobby lounge team.
• Ensure that the lobby lounge is well-maintained, clean, and presentable at all times.
• Oversee the food and beverage service provided to guests in the lounge.
• Train, schedule, and motivate lounge team to deliver exceptional customer service.
• Monitor inventory levels and place orders for supplies as needed.
• Handle guest inquiries, comments, and complaints in a professional and timely manner.
• Collaborate with the kitchen and team to ensure seamless operations in the lounge.
• Implement and enforce safety and cleanliness standards in compliance with health regulations.
• Conduct regular meetings with the team to communicate goals, updates, and any necessary changes.
• Assist in developing promotions or special events to drive traffic to the lobby lounge.

Qualifications

• Saudi National
• Degree in Hospitality Management or related field preferred
• Minimum of 2 years of experience in a supervisory role within a hotel or hospitality setting
• Strong leadership and communication skills
• Knowledge of food and beverage operations
• Ability to work flexible hours, including nights and weekends