Excellence Consulting Manager

Client of Kalamntina; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a seasoned Business Process Management Consultant to drive operational excellence. In this pivotal role, you will leverage your extensive experience to analyze and redesign business processes, ensuring alignment with strategic objectives. Your expertise in BPM techniques and tools will be essential in optimizing workflows and enhancing organizational performance. Collaborating with cross-functional teams, you will define key performance indicators and implement innovative solutions to overcome bottlenecks. This position offers a unique opportunity to make a significant impact in a dynamic environment, where your contributions will be valued and recognized.

Qualifications

• 7+ years of experience in management consulting or operational excellence.
• Proven track record in leading operational enhancement projects.

Responsibilities

• Conduct interviews and workshops to document existing processes.
• Design and analyze current process flows to identify inefficiencies.

Skills

Business Process Management (BPM)

Process Modeling (BPMN 2.0)

Data Use Analysis

Workflow Optimization

Key Performance Indicators (KPIs)

Organizational Change Management

Fluency in English

Fluency in Arabic

Education

Bachelor's Degree

ISO Certification

Lean Six Sigma Certification

MBA

Tools

ARIS

Job description

Conduct interviews and workshops with business process owners and subject matter experts to understand and document existing processes.

Apply Business Process Management (BPM) techniques, including process modeling (BPMN 2.0), business rule definition, data use analysis, and workflow optimization.

Design and analyze current ("As-Is") process flows, deconstruct and organize business processes into hierarchical levels, identifying processes, sub-processes, activities, and tasks.

Define and track key performance indicators (KPIs) for processes; identify bottlenecks and inefficiencies, and recommend or implement redesigns to achieve performance objectives.

Utilize BPM modeling tools (e.g., ARIS) to create, document, and manage process models effectively.

Responsibilities

• Conduct interviews and workshops with business process owners and subject matter experts to understand and document existing processes.

• Apply Business Process Management (BPM) techniques, including process modeling (BPMN 2.0), business rule definition, data use analysis, and workflow optimization.

• Design and analyze current ("As-Is") process flows, deconstruct and organize business processes into hierarchical levels, identifying processes, sub-processes, activities, and tasks.

• Define and track key performance indicators (KPIs) for processes; identify bottlenecks and inefficiencies, and recommend or implement redesigns to achieve performance objectives.

• Utilize BPM modeling tools (e.g., ARIS) to create, document, and manage process models effectively.

Qualifications

• Minimum of 7 years experience in excellence or management consulting.

• Proven track record of leading and executing excellence or operational enhancement projects across multiple industries.

• Deep understanding of business model innovation, operational efficiency, and organizational design.

• Strong background in managing complex strategic initiatives, engaging with senior stakeholders, and delivering high-quality, actionable outcomes.

• Advanced knowledge of ISO 9001 standards and process performance measurement methodologies.

• Hands-on experience with BPM tools, particularly ARIS.

• Demonstrated experience in analyzing and redesigning business processes to align with strategic goals.

• Ability to collaborate effectively with cross-functional teams and drive organizational change.

• Fluent in English and Arabic (both are essential).

• Preferred certifications: ISO, Lean Six Sigma, or an MBA.

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