Events Services Director

ARENA E+V; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Arena Events & Venues seeks an experienced Events Services Director to ensure the successful execution of high-profile events in Saudi Arabia. This is a leadership role focusing on operational planning, stakeholder coordination, and delivering superior guest experiences. The ideal candidate will possess extensive experience in event management and a passion for creating memorable moments.

Benefits

Competitive salary and benefits

Opportunities for growth in a global company

Impactful role with a diverse team

Qualifications

• Minimum of 12 years experience in sports event or hospitality management.
• Proven track record in managing complex sports events.
• Exceptional customer service delivery record.

Responsibilities

• Lead strategic and operational planning of event services.
• Oversee cross-functional readiness and critical path milestones.
• Coordinate with stakeholders for seamless client experience.

Skills

Communication

Organization

Project Management

Customer Service

Education

Bachelor's / Master's degree in Event Management

Business Administration

Sports Management

Job description

Join Our Team as anEvents Services Director

Location:Kingdom of Saudi Arabia

About Us:

AtArena Events & Venues, we're all about creating unforgettable experiences through world-class events and dynamic venue management.We’re looking for ahighly organized, proactiveEvents Services Directorto join our team in Saudi Arabia.

The Director of Event Services will lead the strategic and
operational planning of key service areas such as Arrivals & Departure
& Transport, Accommodation, Protocol & Guest Management, Cleaning &
Waste, Catering, Language Services, Medical Services and Logistic ensuring full
alignment with the overall tournament delivery strategy and AFC requirements.

This role will work closely with internal FAs,
government entities, hospitality partners, and other stakeholders to ensure a
seamless guest and spectator experience.

If you’re someone who thrives in a fast-paced, ever-changing environment and loves being part of an exciting, global team, this could be the perfect role for you!

What You’ll Be Doing:

• Develop, implement, and monitor Functional Area
  Operational Plans (FAOPs) across all assigned service areas, ensuring
  integration with other functional areas.
  
• Oversee cross-functional readiness, ensuring
  critical path milestones are met and risks mitigated through proactive planning
  and issue resolution.
  
• Acting as a key contributor to the LOC’s Main
  Operations Centre during the tournament.
  
• Ensure each central service area is represented
  and integrated within the Main Operations Centre (MOC) structure for real-time
  coordination during the tournament.
  
• The Events Services Director will facilitate and
  plan the delivery of the necessary and appropriate workshops with local market
  and relevant stakeholders
  
• Drive continuous collaboration and alignment
  between central services and all other FAs to guarantee a seamless guest, team,
  and stakeholder experience.
  
• Coordinate with government stakeholders,
  hospitality providers, and third-party partners to ensure effective and timely
  delivery of services.
  
• Support legacy planning through the development
  and capacity-building of local teams and systems.
  

What We’re Looking For:

·Education:A Bachelor’s / Master’s degreein Event Management, Business Administration, Sports Management, or a related field..·Experience:A
minimum sports event and or events service / hospitality management experience
of 12 years.·Skills:You should have excellent communication, organization, and project management skills.Exceptional customers Services delivery record.Proven track record in contracting and
management of services in complex sports events, and in this case travel and
accommodation would be an added benefit

Why You’ll Love Working With Us:

·Competitive salary and benefitsto recognize your hard work.·Opportunities for growthin a fast-growing, global company.·A chance tomake a real impactwhile working with a vibrant, diverse team.

If you’re detail-oriented, love problem-solving, and are passionate about operations, we want to hear from you!

Apply today and help us create amazing experiences at Arena Events & Venues!