Enterprise Sales Manager

Saudi Petroleum Services Polytechnic; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a seasoned professional to manage client relationships and drive sales growth. This role involves leveraging sales tools to enhance client satisfaction and retention while fostering strong partnerships. With a focus on understanding client needs and delivering tailored solutions, the successful candidate will play a pivotal role in the company's growth strategy. If you have a proven track record in sales and a passion for client engagement, this opportunity offers a dynamic environment where your contributions will be valued.

Qualifications

• 10+ years of experience in sales or customer service roles.
• Advanced experience in global partner management and business development.

Responsibilities

• Manage and grow relationships to drive land, expansion, and renewals.
• Generate demand by assisting clients to identify needs and articulate value.

Skills

Sales Business Acumen

Client Engagement and Management

Sales Solution Skills

Sales Pursuit Skills

Education

Bachelor's Degree in Business or Sales

Tools

Salesforce.com

Job description

Key Responsibilities:

1. Manages and grows relationships to drive land, expansion, and renewals across all solutions within assigned accounts in segment 3.
2. Pursues leads identified by aligned Lead Generation/Business Development Representatives.
3. Minimizes churn and maximizes retention in assigned accounts.
4. Drives client satisfaction throughout the entire lifecycle of the clients' buying process.
5. Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions.
6. Influences and works closely with vendors/partners to achieve required results.
7. Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecast.
8. Develops open and effective channels of communication within each client within the assigned account.
9. Encourages revenue growth by inspiring clients to additional services.
10. Becomes the reliable point of contact for clients, establishing a strong business relationship.
11. Takes ownership of a range of accounts within the assigned segments.
12. Determines the best solution requirements for each client that can be deployed by other departments.
13. Builds enduring relationships and displays an understanding of the client industry, business environment, and strategy to identify current and future opportunities for the organization.
14. Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability.
15. Monitors and controls financial governance and compliance to manage financial costs.

Knowledge and Attributes:

1. Sales business acumen, including organizational and business outcome mindset, focusing on planning, leveraging tools and data, and understanding client business (including commercial and financial aspects) to bring value from the company's portfolio.
2. Sales client engagement and management skills to effectively manage and analyze the client lifecycle, improve relationships, and drive sales growth. This includes understanding client needs, effective sales planning, and building trust.
3. Sales solution skills, including knowledge of the company's offerings, client applications, use cases, and market trends, to position oneself as an expert client advisor and link services to client needs.
4. Sales pursuit skills and knowledge to identify and advance opportunities, coordinate resources, and close sales, with individual ownership and accountability.

Skills

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business or a sales-related field.
• Relevant vendor certifications are advantageous.

Required Experience:

• Minimum 10 years of experience.
• Advanced experience in a global partner management role.
• Advanced experience in sales and/or customer service roles.
• Advanced experience in the IT or professional services industry focusing on business development and sales.
• Experience in driving alignment to a common vision across multiple stakeholders to achieve sales growth.
• Experience working with clients and teams to create sales-oriented solutions and services.
• Experience in a similar client manager role.
• Experience working with Salesforce.com or similar contact platforms.