Engagement Manager - Digital Transformation/Services

Who are we?

Capgemini is a global leader in consulting, technology services and digital transformation. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 + team members in over 44 countries.

We are seeking a driven Engagement Manager - Digital Services to join our team. The ideal candidate will have extensive experience in digital transformation, digital services, and IoT marketplace. They will act as a trusted advisor to clients, providing strategic solutions and driving business growth.

Key Responsibilities

Client Relationship Management:

• Build and maintain strong relationships with key client stakeholders.
• Act as the primary point of contact for clients, ensuring their needs are understood and met.
• Provide strategic advice and solutions to clients, positioning yourself as a trusted advisor.

Project Oversight:

• Oversee the planning, execution, and delivery of digital transformation projects.
• Coordinate with internal teams to ensure projects are completed on time and within budget.
• Monitor project progress and make necessary adjustments to ensure project goals are met.

Business Development:

• Identify new business opportunities within existing client relationships.
• Develop and implement strategies for client acquisition and retention.
• Collaborate with sales and marketing teams to drive business growth.

Digital Services and IoT Marketplace:

• Lead initiatives related to digital services and IoT marketplace.
• Ensure solutions align with the latest industry trends and technologies.
• Provide insights and recommendations on digital tools and platforms.
• Industry 4.0 experience is an added advantage.

Risk Management:

• Identify potential risks and develop mitigation strategies.
• Ensure compliance with industry standards and regulations.

Performance Monitoring and Reporting:

• Track project performance and provide regular updates to clients and senior management.
• Prepare detailed reports and presentations on project status and outcomes.

Skills and Qualifications

• Experience: Proven experience in digital transformation, digital services, and IoT marketplace.
• Technical Knowledge: Strong understanding of IT systems, digital tools, and IoT technologies, Industry 4.0, Engineering and manufacturing domain.
• Communication Skills: Excellent verbal and written communication skills.
• Problem-Solving Abilities: Ability to address and resolve issues that arise during project execution.
• Leadership Skills: Ability to lead and motivate a team.
• Business Acumen: Understanding of business processes and strategies to align IT solutions with business goals.

Personal Attributes

• Innovative: Ability to think creatively and develop innovative solutions.
• Proactive: Takes initiative and drives projects forward.
• Collaborative: Works well with others and fosters a team-oriented environment.
• Client-Focused: Dedicated to meeting client needs and ensuring satisfaction.

This role is pivotal in ensuring that our digital transformation projects deliver value to clients and contribute to the growth of our organization. If you have a passion for technology and a business-minded approach, we would love to hear from you!

What you’ll love about working here

• Challenging projects in innovative, high-tech industries with a global impact.
• A strong technical community, where you can collaborate with top engineers and expand your expertise.
• At the heart of our mission is your career growth. Our array of career growth programs, digital learning platforms and ongoing performance management are crafted in a way to support you in shaping your path.

D&I Disclaimer

We are committed to fostering a diverse and inclusive workplace that values and celebrates differences.

We believe that diversity in all its forms enriches our organization, promotes innovation, and drives success. We are dedicated to providing equal opportunities for all individuals, regardless of discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, neurodiversity, or veteran status. Our commitment extends to embracing all forms of diversity.

We actively encourage candidates from diverse backgrounds to apply and join us in shaping a more inclusive future together.