Engagement Executive

Dozan; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is looking for an enthusiastic Engagement Executive to enhance client relationships and support account management initiatives. This pivotal role requires a proactive individual who can coordinate communication and manage projects effectively. You will collaborate closely with the Engagement Manager and various teams to ensure exceptional service delivery. With a focus on client satisfaction, you will assist in developing engagement strategies and monitor client feedback. If you thrive in a fast-paced environment and possess strong interpersonal skills, this opportunity is perfect for you.

Qualifications

• Experience in customer-facing roles, especially in engagement or account management.
• Strong organizational and communication skills are essential.

Responsibilities

• Assist in developing client engagement strategies and manage projects.
• Serve as a liaison between clients and internal teams.

Skills

Customer Engagement

Project Management

Communication Skills

Organizational Skills

Interpersonal Skills

Proactive Attitude

Education

Bachelor in Business Administration

Bachelor in Marketing

Tools

MS Office

CRM Software

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

We are seeking an enthusiastic Engagement Executive to enhance our relationships with clients and support account management initiatives. This position is crucial for maintaining our customer-centric focus and ensuring client satisfaction. As an Engagement Executive, you will work closely with the Engagement Manager and various teams to deliver exceptional service and build meaningful relationships with clients.

Your responsibilities will include assisting in the development of client engagement strategies, coordinating communication, and helping manage projects from inception to completion. A proactive attitude and strong interpersonal skills are key to thriving in this fast-paced environment.

Responsibilities

• Assist in developing and implementing engagement strategies for clients
• Collaborate with team members to ensure seamless delivery of services
• Serve as a liaison between clients and internal teams
• Support project management tasks and maintain project timelines
• Monitor client feedback and address any concerns or issues
• Prepare documentation and reports on client engagement activities
• Conduct research on client sectors to better understand their needs

Requirements

• Previous experience in a customer-facing role, preferably in engagement or account management
• Strong organizational skills and an ability to manage multiple tasks
• Excellent verbal and written communication skills
• Proficient in MS Office and familiar with CRM software
• A proactive attitude and willingness to learn
• Ability to work collaboratively in a team environment
• Knowledge of marketing and engagement principles is a plus
• BA/BS in Marketing, Business Administration, or relevant field

Desired Candidate Profile

Company Industry:

• Advertising
• PR
• Event Management

Department / Functional Area:

• Business Development

Keywords:

• Engagement Executive