Email Support Specialist (M365, Microsoft Exchange)

DXC Technology Inc.; Riyadh; On-site; USD 30,000 - 50,000; Full time

Job summary

A leading company is seeking an administrator for Office 365 and MS Exchange to ensure its operational health. The role requires troubleshooting issues, conducting routine monitoring, and developing strategies for improvements. Microsoft certifications are essential, and the position emphasizes a collaborative work model while maintaining a commitment to inclusivity.

Qualifications

• Required certifications in Microsoft 365 and Azure.
• Experience in managing Office 365 environments.
• Technical troubleshooting skills for Office 365 issues.

Responsibilities

• Ensure operational health of O365 Suite Applications.
• Troubleshoot Office 365 issues and connectivity problems.
• Develop future strategies for Office 365 products.

Skills

Email support

Troubleshooting

Monitoring

Strategy development

Backup and disaster recovery

Inventory management

Technical documentation

Education

Microsoft 365 Certified: Administrator

Microsoft 365 Certified: Security Administrator Associate

Microsoft Certified: Azure Administrator Associate

CompTIA Security+

Job description

Job Description:

Email support (M365, Microsoft Exchange)

• EnsuringtheoperationalhealthoftheO365SuiteApplicationsincludingsecurity, availability, performance, interoperability, and reliability.

• TroubleshootvariousOffice365issuesincludingconnectivityandmobility.

• ConductroutinemonitoringandanalysistoincludeAuditLogReportsevaluation,system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings.

• DevelopfuturestrategiesforOffice365productsandservices

• AdministerandsupportOffice365andMSExchangepolicies

• Administerandsupportsystembackupanddisasterrecoveryprocesses

• Maintaininventoryofequipmentandsoftwarelicenses.

• UpdateTickettechnicaldetails,documentnewprocesses,createguidelinesfornew solutions, update infrastructure documentation

Certificates:

Microsoft 365 Certified: Administrator

Microsoft 365 Certified: Security Administrator Associate

Microsoft Certified: Azure Administrator Associate
CompTIA Security+

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.