Store Manager

Nesto Management Office LLC; Dammam; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to oversee daily operations at retail outlets. This role involves managing sales, staff, and resources while ensuring exceptional customer service and achieving financial goals. The ideal candidate will possess strong management and leadership skills, alongside a deep understanding of the retail industry. With responsibilities ranging from budget management to staff development, this position offers a unique opportunity to make a significant impact in a thriving retail environment. If you're passionate about retail and ready to lead a team to success, this role is for you.

Qualifications

• 2-4 years of managerial experience in the retail industry.
• Strong understanding of retail operations and customer service.

Responsibilities

• Manage budgets and maintain financial records.
• Oversee pricing, stock control, and customer service.
• Drive awareness of special offers and manage vendor relationships.

Skills

Good communication skills in English

Good communication skills in Hindi

Good communication skills in Arabic

Good communication skills in Malayalam

Deep knowledge of the retail industry

Management skills

Leadership skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Retail Management

Job description

Purpose of the Post

The purpose of the Store Manager at Hyper Nesto KSA is to be responsible for all aspects of the day-to-day supervision of retail outlets, including sales, staff, stock, resources management, and profitability. The role also involves facilitating customer service and meeting sales and financial goals.

Qualifications and Skills Required

• Good communication skills in English, Hindi, Arabic, and Malayalam
• Deep knowledge of the retail industry
• Management and leadership skills

Education

Bachelor's degree in Business Administration or Retail Management

Experience

2-4 years or more of managerial experience in the retail industry

Duties & Responsibilities

1. Managing budgets
2. Maintaining statistical and financial records
3. Dealing with customer queries and complaints
4. Overseeing pricing and stock control
5. Maintaining the store premises neat and clean
6. Displaying, stocking, and organizing products for easy customer access
7. Managing the store's budget
8. Handling merchandise safely and securely

Other Responsibilities

1. Driving awareness of special offers and events
2. Managing relationships with vendors and suppliers
3. Implementing necessary changes or improvements
4. Developing and managing employee schedules for peak hours
5. Resolving daily operational issues
6. Identifying and nurturing talent for advancement
7. Implementing seasonal and promotional displays
8. Setting performance expectations and providing ongoing feedback