Head Waiter

Kitopi; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing the food industry with innovative tech solutions. This role offers an exciting opportunity to lead a dynamic team, fostering creativity and collaboration while ensuring project objectives are met. With a focus on growth and development, you will inspire team members, maintain healthy group dynamics, and coordinate resources effectively. Be part of a rapidly expanding organization that values your contributions and offers a vibrant work environment. If you're passionate about leadership and making a difference, this position is perfect for you.

Qualifications

• Minimum high school diploma required.
• 3+ years of experience in a similar position.

Responsibilities

• Create a trusting environment and motivate team members.
• Coordinate with internal and external partners as necessary.
• Provide guidance to the team based on management direction.

Skills

Leadership

Communication Skills

Decision-making

Time Management

Teamwork

Adaptability

Education

High School Diploma

Job description

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region. As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry. With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE. AWJ, a Kitopi company, is a fast-growing Food & Beverage Group of popular home-grown Middle Eastern, Mediterranean, and international dining concepts. Established in 2014, AWJ is on a mission to satisfy the world's appetite and create joy. Headquartered in Dubai, AWJ started with five unique concept brands located across Dubai. It has since expanded to Saudi Arabia and the USA through owned and franchised locations. Future plans include exploring key regional markets in Europe, North Africa, and the USA, incorporating cutting-edge technologies, experimenting with traditional and innovative flavors, and blending diverse culinary traditions to create unique dining experiences.

What You'll Do?

1. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.
2. Motivate and inspire team members & Lead by setting a good example (role model) - behavior consistent with words.
3. Coach and help develop team members; help resolve dysfunctional behavior, facilitate problem solving and collaboration.
4. Maintain healthy group dynamics, intervene when necessary to aid the group in resolving issues.
5. Assure that the team members have the necessary education and training to effectively participate on the team.
6. Encourage creativity, risk-taking, and constant improvement, Recognize and celebrate team member achievements.
7. Coordinate with internal and external partners (Staff & Guests) as necessary.
8. Familiarize the team with customer needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance.
9. Ensure that the team addresses all relevant issues within the specifications and standards.
10. Provide necessary business information.
11. Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.
12. Work with floor managers to obtain necessary resources to support the team's requirements.
13. Coordinate space, equipment, and communication lines for team members.
14. Coordinate with floor managers to establish meeting times, places, and agendas.
15. Provide status reports of team activities against the program plan or schedule.
16. Keep the floor manager and outlet manager informed of task accomplishments.
17. Communicate all unresolved issues to managers.
18. Provide guidance to the team based on management direction.

What Are We Looking For?

• Minimum high school diploma.
• At least 3 years of experience in a similar position.
• Good talent, appearance, and presentation.
• Decision-making ability.
• Ability to adapt to new work environments.
• High interpersonal and communication skills (in both English & Arabic).
• Hardworking, team-oriented.
• Highly self-motivated with the ability to motivate others.
• Leadership and multitasking skills.
• Effective time management.