Clinical Application Specialist -Jazan Region

Beckman Coulter Diagnostics; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Application Specialist to enhance customer support for diagnostic instruments. This role involves delivering expert training, troubleshooting technical issues, and fostering strong relationships with laboratory stakeholders across Saudi Arabia. You'll play a pivotal role in ensuring clients maximize their systems' performance while driving product expansion. Join a dynamic team committed to improving healthcare outcomes through innovative diagnostic solutions, and enjoy a career that promotes personal growth and professional development in a collaborative environment.

Qualifications

• 2+ years in diagnostics or clinical laboratory industry.
• Strong technical acumen in troubleshooting laboratory equipment.

Responsibilities

• Provide field-based support for diagnostic platforms.
• Build relationships with laboratory stakeholders.
• Support clinical aspects of implementation projects.

Skills

Technical Support

Troubleshooting

Customer Engagement

Training

Relationship Management

Education

Bachelor's Degree in Life Sciences

Medical Laboratory Degree

Job description

???? Location: Kingdom of Saudi Arabia

???? Travel: 80% field-based, supporting customer sites across the assigned territory

???? Division: Diagnostics Clinical Chemistry, Immunoassay, Hematology, and more

???? Company: Beckman Coulter Diagnostics, a Danaher Operating Company

Who We Are

At Beckman Coulter Diagnostics, we are committed to advancing healthcare by developing innovative diagnostic tools that empower clinical decision-making. As part of Danaher Corporation, a global science and technology leader, we operate within a culture that values continuous improvement, impactful innovation, and real-world resultsguided by the Danaher Business System (DBS).

When you join us, you don't just join a company. You become part of a mission: to improve patient outcomes around the world. Because at Beckman Coulter, behind every test, there is a life.

About The Role

The Application Specialist plays a critical role in supporting our customers by delivering expert-level training, troubleshooting, and ongoing clinical support for Beckman Coulter's diagnostic instruments and test menu. As the frontline partner for laboratories across the Kingdom of Saudi Arabia, you'll ensure our end-users maximize the performance of their systems and receive the best-in-class service Beckman Coulter is known for.

Key Responsibilities

Technical & Clinical Support

• Provide field-based support across assigned territory for Beckman Coulter's diagnostic platforms and reagents.
• Diagnose and resolve technical issues related to parameters, calibration, and quality control.
• Deliver high-quality training to both end-users and internal field teams.
• Support channel partner representatives and customers with clinical expertise and best practices.
  
  

Customer Engagement & Relationship Management

• Build and maintain strong relationships with laboratory stakeholders and decision-makers.
• Drive test menu expansion and promote Beckman Coulter's full product portfolio.
• Lead onsite training during new installations and ensure consistent clinical follow-up for installed base.
• Collaborate closely with Service and Sales teams to deliver integrated customer solutions.
  
  

Project Implementation & Quality Initiatives

• Support clinical aspects of implementation projects.
• Assist with External Quality Control Programs (e.g., RIQAS) and support customers in quality assurance initiatives.
• Occasionally provide remote technical support via phone/email.
  
  

What You Bring

• Bachelor's Degree in Life Sciences, Medical Laboratory, or a related field
• Minimum of 2 years experience in the diagnostics or clinical laboratory industry
• Strong technical acumen with hands-on experience in troubleshooting laboratory equipment
• Fluent in Arabic and English
• Customer-centric mindset with the ability to manage multiple stakeholders, including end-users, distributors, and procurement officers
• Flexibility to travel extensively and operate independently in the field
• Deep knowledge of the Saudi healthcare and diagnostics market is highly preferred
  
  

Why Beckman Coulter

Joining Beckman Coulter, backed by Danaher, means being part of a dynamic, global team that's improving lives through groundbreaking diagnostics. You'll grow your career in an environment that fosters innovation, rewards initiative, and invests in your development.

Let's shape the future of diagnosticstogether.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.