Food Service Supervisor

Al Salama Hospital; Saudi Arabia; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading hospital in Saudi Arabia is seeking a Food Service Supervisor to oversee kitchen operations and ensure food quality and safety standards are met. The role involves coordinating with clinical staff, training kitchen personnel, and addressing patient dietary needs. The ideal candidate will have a background in food services management and strong communication skills in both English and Arabic.

Qualifications

• Minimum of 2-6 years of supervisory experience in hospital food service.
• Background in customer service required.

Responsibilities

• Supervise kitchen staff and ensure food quality and safety standards.
• Review patient diets and design therapeutic menus.
• Train and supervise dietary staff.

Skills

Proficient in English

Proficient in Arabic

Effective communication

Professional problem-solving

Education

Bachelor's degree in nutrition

Bachelor's degree in dietetics

Bachelor's degree in food services management

Tools

MS Office

Job description

Position: Food Service Supervisor

Location: Al Salama Hospital

Department: Hospitality

Role Purpose:

The Food Service Supervisor is responsible for supervising kitchen staff, ensuring food quality, safety, and cleanliness standards are consistently met. This role involves coordinating kitchen operations, overseeing food preparation, and ensuring a smooth, efficient working environment in compliance with health and safety regulations. The supervisor reviews patients' diets and any special orders in therapeutic diets, arranges duty schedules for dietitians, diet technicians, and diet clerks to ensure high-quality service, and visits patients when needed to address food-related concerns.

Key Responsibilities Areas:

• Review patient diets and design therapeutic menus, visit patients upon request, and coordinate with clinical dietitians and nurses.
• Handle patient and guest feedback, including responding to orders, complaints, and special dietary needs.
• Conduct food analysis and manage allergy reports for all menus.
• Train and supervise dietary staff, including dietitians, clerks, kitchen staff, and chefs—especially for new recipes.
• Ensure food quality and safety standards are met, including HACCP, MOH, and CBAHI regulations.
• Inspect food products before delivery to patient rooms and oversee food preparation and portion control.
• Supervise kitchen operations, ensuring efficiency, cleanliness, and compliance with health regulations.
• Attend work improvement meetings and contribute to department development.
• Maintain accurate records, such as daily meal counts and kitchen activity logs.
• Uphold confidentiality and patient rights, in accordance with hospital policies.

Required Qualifications:

• Bachelor's degree in nutrition, dietetics, food services management, or related fields.
• SCFHS certification.

Required Experience:

Minimum of 2-6 years of supervisory experience in hospital or healthcare food service operations, with a background in customer service.

Required Skills and Knowledge:

• Proficient in English and Arabic, both reading and writing.
• Proficiency in MS Office.
• Report writing skills.
• Effective communication skills.
• Professional problem-solving skills.
• Knowledge of food service administration and supervisory techniques.
• Understanding of nutrition information and various diet types.