RDI Consultant

WTW; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in Saudi Arabia is seeking a Client Success and Growth Specialist to enhance relationships with industry-specific clients. This role involves managing client participation in surveys, delivering training on analytics tools, and identifying sales opportunities to expand the product portfolio. The ideal candidate will have a strong background in sales and a deep understanding of compensation planning.

Qualifications

• Experience in product sales and servicing.
• Strong understanding of compensation planning.
• Self-motivated with a desire to learn.

Responsibilities

• Manage participation process for a portfolio of clients.
• Identify and close additional sales opportunities.
• Conduct training sessions for clients on online tools.

Skills

Client Relationship Management

Sales Experience

Training Delivery

Analytical Skills

Job description

The RDI Client Success and Growth Specialist is responsible for supporting and growing the relationship with a portfolio of industry-specific clients within the Strategic and Enterprise client segment in the Kingdom of Saudi Arabia. Role will include understanding each client’s annual compensation cycle in order to secure survey participation and supporting the client on utilization of our surveys and software as an important component to their compensation planning efforts.In addition, the job holder will also deliver training on our client web-based delivery and analytics tools and client webinars and other relationship-expanding duties as required. This position requires product sales and servicing experience, a high desire to learn, self-motivation, and an in-depth understanding of how our survey data influences compensation planning.

The Role :

Relationship Building & Client Servicing

• Manage participation process for a portfolio of clients within industry sectors
• Assist with job matching, data submission, and interpretive / utilization assistance
• Respond to second level queries and more complex questions

Identify Additional Sales Opportunities

• Identify opportunities to increase sales emphasizing renewals, retention and integrated or ancillary service line opportunities
• Identify and close opportunities for expanding our product portfolio with the client

Industry Survey Growth and Development

• Work closely with the RDI team in Saudi Arabia to promote surveys to target participants in industry surveys and build new relationships
• Collaborate and seek out synergies with affiliated practices to achieve common goals and objectives through industry collaboration

Training and Development

• Organize and lead job match meetings
• Conduct detailed training sessions and demos in our client facing online tools for clients and consultants
• Conduct forum meetings by country / geography or industry