Strategic Account Manager

LRQA - cybersecurity; Al Khobar; On-site; SAR 80,000 - 120,000; Full time

Job summary

A leading global assurance provider is seeking a Strategic Account Manager to drive business growth in the Middle East. The role focuses on managing strategic accounts, developing new business opportunities, and ensuring client satisfaction. The ideal candidate will have a strong background in B2B sales, account management, and fluency in multiple languages. This position offers an exciting opportunity to contribute to the company's growth and transformation in a rapidly changing risk landscape.

Qualifications

• Experience in achieving sales targets and managing proposals.
• Fluency in English and at least one other language.

Responsibilities

• Develop and secure new business with strategic accounts.
• Manage strategic accounts with revenue targets of £0.5-3m.
• Create and execute account plans to maximize revenue.

Skills

Sales Targets

B2B Selling

Problem Solving

Market Knowledge

Client Relationship Management

Education

Relevant Degrees

Tools

Salesforce

Job description

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We have grown to become a leading global assurance provider, offering expertise in certification, customised assurance, cybersecurity, inspection, and training.

While proud of our heritage, our current identity shapes our future. By adhering to our shared values and leveraging decades of experience, we support clients in building a safer and more sustainable future.

What do we do?

We assist clients in navigating a rapidly changing world by managing and mitigating risks. Our services include management systems compliance, expert advice across standards, schemes, business improvement, customised training, and assurance. In Inspection Services, we certify safety-critical industrial equipment according to recognized standards and regulations. We also provide tailored inspection services throughout manufacturing supply chains. Our Cyber Security Business, Nettitude, helps clients manage emerging cyber threats with tailored solutions. Our independence ensures reliable, impartial advice. All these efforts support our purpose of shaping a better future together.

LRQA operates in 50 countries, employs over 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across various sectors.

The next chapter for LRQA

The future presents new challenges and opportunities. We are expanding our services and aiming to be the leading digitally enabled assurance provider. With strong expertise, strategic investments, and committed leadership, LRQA is entering an exciting period of growth. We seek talented individuals to support our transformation and help us become the best partner for our clients.

Role Purpose

LRQA aims to be the leading digitally enabled assurance provider, helping clients navigate a changing risk landscape. We focus on key sectors like food, cybersecurity, and ESG, facilitating digital transformation and delivering services that promote a cleaner, safer, and more sustainable world.

Our Business Assurance unit is a global leader in professional assurance services, specializing in management systems compliance, standards, schemes, and business improvement, including customised training and assurance programs.

Reporting to the Sales Manager Middle East, the Strategic Account Manager's purpose is to:

• Develop and secure new business with existing and target strategic accounts
• Build and maintain strong relationships with key stakeholders
• Lead strategic sales initiatives to maximize revenue and growth
• Introduce new products and services to the portfolio
• Support bids and contribute to proposal development
• Represent and lead account support locally, collaborating with other managers

Key Responsibilities

Results-driven delivery

Manage strategic accounts with initial revenue targets of £0.5-3m, focusing on growth, retention, and new client acquisition. Develop strategies for new sales and collaborate with LRQA teams to achieve success.

Account Management Skills

Create and execute account plans to maximize revenue, develop client strategies, and grow influence within client organizations. Maintain an active pipeline and coordinate with marketing and service teams.

Pipeline Management Skills

Ensure pipelines are sufficient to meet targets, accurately tracking sales stages and timelines. Take corrective actions as needed to keep forecasts reliable.

Preparation and Delivery of Account Plans

Maintain up-to-date account strategies aligned with growth initiatives, prioritising opportunities and team efforts.

Contract Renewals and RFPs

Manage retention and renewal processes, minimizing risks of business loss, and support new business opportunities through bids and proposals.

Problem Solving

Work with clients to identify problems and propose tailored solutions based on market knowledge and experience.

Market Knowledge and Strategic Prioritisation

Maintain strong market insights to facilitate client communication, introduce new products, and contribute to strategic planning.

Contribution to Sales Meetings and Performance Summaries

Produce accurate sales reports, pipeline updates, and performance summaries for management and leadership teams.

Health & Safety Responsibilities

Ensure safety risks are managed through regular reviews, communication, training, and compliance with legal requirements.

Technical / Professional Qualifications / Requirements

Essential: Experience in achieving sales targets, selling in B2B environments, working with large strategic clients, developing contracts, and managing proposals. Fluency in English and at least one other language. Familiarity with IT tools, Salesforce, and business processes.

Desirable: Knowledge of the business assurance sector and relevant degrees or qualifications.

Our Values

Vision: Supporting clients for a safer, sustainable future.

Integrity: Doing what’s right with transparency.

Togetherness: Valuing diversity and teamwork.

Ambition: Leading through innovation and expertise.

Expertise: Continuous learning and industry leadership.