Boutique Manager

Maximus Gulf Recruitment; Jeddah; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading jewellery brand in Saudi Arabia is looking for an experienced Boutique Manager to lead their sales team. The ideal candidate will possess strong leadership skills and a passion for jewellery, ensuring exceptional customer service and driving sales. Responsibilities include supervising staff, managing inventory, and fostering client relationships. Join a dynamic team dedicated to excellence in retail.

Qualifications

• 4+ years of retail sales experience, with at least 1 year in a supervisory role.
• Good knowledge of jewellery (Gold, Diamonds).
• Saudi National with proficiency in Arabic and English.

Responsibilities

• Supervise and mentor the sales team to enhance performance.
• Train sales associates on product knowledge and customer service.
• Monitor sales targets and develop strategies to achieve them.

Skills

Leadership

Communication

Interpersonal Skills

Customer Relationship Management

Education

High school diploma or equivalent

Job description

About Us:

Yataghan Jewellery is a renowned brand in Saudi Arabia, celebrated for its exquisite craftsmanship and unique designs. We are committed to providing our customers with exceptional service and beautiful jewellery pieces that embody our rich cultural heritage.

Job Summary:

We are seeking a dynamic and experienced Boutique Manager to lead our sales team. The ideal candidate will have a passion for jewellery, strong leadership skills, and a proven track record in retail sales. You will oversee daily operations, drive sales performance, and ensure a high level of customer satisfaction.

Key Responsibilities:

1. Supervise and mentor the sales team, providing guidance and support to enhance performance.
2. Prepare staff rosters and manage time effectively to ensure optimal coverage during peak hours.
3. Develop commission structures to encourage and reward the right behaviour and successful target achievement.
4. Train sales associates on product knowledge, customer service, and sales techniques.
5. Monitor sales targets and develop strategies to achieve and exceed them.
6. Foster a positive team environment that encourages collaboration and motivation.
7. Build and maintain strong client relationships to enhance customer loyalty and repeat business.
8. Assist customers with their purchases and aftersales service, ensuring an exceptional shopping experience.
9. Manage inventory levels and assist in visual merchandising to promote products effectively.
10. Analyse sales reports and customer feedback to identify trends and areas for improvement.
11. Develop store policies and procedures and ensure compliance, maintaining a safe and organized environment.

Skills and Qualifications:

• High school diploma or equivalent.
• 4+ years of retail sales experience, with at least 1 year in a supervisory role.
• Good knowledge of jewellery (Gold, Diamonds).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Passion for jewellery and ability to excite and build relationships with customers.
• Saudi National with proficiency in Arabic and English.