Account Manager

bluemark | ?; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a dedicated Account Manager to enhance client relationships and ensure satisfaction through tailored solutions. This role involves overseeing project execution, coordinating with internal teams, and maintaining high-quality service delivery. The ideal candidate will possess strong communication skills in both Arabic and English, along with a Bachelor’s degree in Business Administration or Marketing. If you thrive in a dynamic environment and are passionate about client success, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in account management or client servicing.
• Strong communication skills in Arabic and English.

Responsibilities

• Build and maintain long-term relationships with clients.
• Oversee execution of client projects ensuring timely delivery.

Skills

Account Management

Client Servicing

Communication Skills

Organizational Skills

Analytical Abilities

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Tools

Google Workspace

CRM Systems

Job description

Job Purpose:

To manage client relationships and ensure customer satisfaction by delivering tailored solutions, overseeing project execution, and serving as the main point of contact between clients and internal teams to deliver high-quality services and achieve business goals.

Key Responsibilities:

• Build and maintain long-term relationships with clients, understanding their needs and objectives.
• Oversee the execution of client projects and services, ensuring timely delivery and agreed-upon quality standards.
• Provide consultation and propose solutions or services that support client goals.
• Coordinate with internal departments (e.g., marketing, design, operations) to ensure accurate implementation of client requirements.
• Prepare and present proposals and quotations, and follow up with clients.
• Handle client inquiries and complaints professionally and resolve issues promptly.
• Monitor the financial performance of accounts and follow up on payment collection.
• Prepare regular reports on account status, opportunities, and challenges.

Qualifications & Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1+ years of experience in account management or client servicing, preferably within [industry, e.g., digital marketing, software, or professional services].
• Strong verbal and written communication skills in both Arabic and English.
• Excellent relationship management and trust-building skills.
• Strong organizational and analytical abilities.
• Ability to work under pressure and meet deadlines.
• Proficiency in Google Workspace (Docs, Sheets, Slides, Drive) and CRM systems.