Application Specialist

RLDatix; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading company in healthcare technology is seeking an Application Specialist to enhance client software implementation. The role involves collaborating with clients, configuring systems, and facilitating training for effective adoption. Join a mission-driven team committed to improving healthcare safety and operations.

Benefits

Private Health Insurance

Group Accident Insurance

Employee Assistance Program

Loyalty Awards

Qualifications

• 3–4 years of experience in software implementation or a similar role.
• Proven success in supporting end-to-end project delivery.

Responsibilities

• Collaborate with clients to gather and analyze requirements.
• Configure systems to align with client specifications.
• Deliver training sessions for client onboarding.

Skills

Collaboration

Requirements Gathering

Configuration

Testing

Client Onboarding

Tools

SQL

Data Analysis Tools

Job description

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix, we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for an Application Specialist to join our Professional Services team, to ensure seamless delivery and implementation of software solutions for our clients. The Application Specialist will support client projects by gathering requirements, configuring and testing systems, and facilitating smooth client onboarding to enhance our impact on healthcare safety and operations.

How You’ll Spend Your Time

1. Collaborate with clients and stakeholders to gather, document, and analyze business and technical requirements to guide solution configuration.
2. Configure RLDatix systems or software to align with project and client specifications.
3. Participate in system testing and user acceptance testing to ensure solutions meet client needs.
4. Prepare project documentation including training materials, user guides, and requirements summaries to support client education and internal alignment.
5. Deliver training sessions and assist in client onboarding to ensure effective adoption of implemented solutions.

What We’re Looking For

1. 3–4 years of experience in software implementation or a similar role, ideally within healthcare or IT.
2. Proven success in supporting end-to-end project delivery, from requirements gathering to go-live support.
3. In-depth knowledge of software implementation methodologies (Agile, Waterfall), and familiarity with SQL and data analysis tools.
4. Ability to commute to Riyadh two days a week, if applicable.
5. Sincere interest in improving healthcare operations and patient safety.
6. Strong collaborative skills within cross-functional and client-facing environments.

We prioritize flexibility and employee wellness, offering benefits like private health and group accident insurance, an Employee Assistance Program (EAP), and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, committed to inclusion and diversity. We provide reasonable accommodations for persons with disabilities during the application and interview process. Please contact us at [emailprotected] if needed.

Salary offers are based on factors including location, skills, experience, education, certifications, and organizational considerations.