Application Specialist

RLDatix; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking an Application Specialist to join their Professional Services team. This role focuses on ensuring seamless delivery and implementation of software solutions, enhancing healthcare safety and operations. You will collaborate with clients to gather requirements, configure systems, and support onboarding efforts. The company values a supportive culture and offers flexible working arrangements, making it an ideal place for passionate professionals looking to make a difference in healthcare. Join a mission-driven team dedicated to improving patient care and operational efficiency.

Benefits

Private Health Insurance

Accident Insurance

Employee Assistance Program

Loyalty Awards

Qualifications

• Experience in software implementation or a similar role, ideally within healthcare or IT industries.
• Success in supporting end-to-end project delivery, from requirements gathering to go-live support.

Responsibilities

• Collaborate with clients to gather and analyze business and technical requirements.
• Configure RLDatix systems to align with project specifications.
• Deliver training sessions and assist in client onboarding.

Skills

Software Implementation

SQL

Data Analysis Tools

Agile Methodologies

Waterfall Methodologies

Job description

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix, we're making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We're searching for a Application Specialist to join our Professional Services team, to ensure seamless delivery and implementation of software solutions for our clients. The Application Specialist will support client projects by gathering requirements, configuring and testing systems, and facilitating smooth onboarding to enhance healthcare safety and operations.

How You'll Spend Your Time

• Collaborate with clients and stakeholders to gather, document, and analyze business and technical requirements to guide solution configuration.
• Configure RLDatix systems or software to align with project and client specifications.
• Participate in system testing and user acceptance testing to ensure solutions meet client needs.
• Prepare project documentation, including training materials, user guides, and requirements summaries to support client education and internal alignment.
• Deliver training sessions and assist in client onboarding to ensure effective adoption of solutions.

What We're Most Interested in You Having

• Experience in software implementation or a similar role, ideally within healthcare or IT industries.
• Success in supporting end-to-end project delivery, from requirements gathering to go-live support.
• Knowledge of software implementation methodologies (Agile, Waterfall), and familiarity with SQL and data analysis tools.
• Ability to commute to Riyadh two days a week if applicable.
• Interest in improving healthcare operations and patient safety.
• Ability to work collaboratively within cross-functional and client-facing environments.

We support flexible working and prioritize employee wellness. Benefits include private health and accident insurance, an Employee Assistance Program (EAP), and Loyalty Awards for long service.

RLDatix is an equal opportunity employer. We make employment decisions without regard to race, color, religion, age, gender, national origin, disability, or other protected statuses.

We are committed to inclusion and provide reasonable accommodations for persons with disabilities during the application and interview process. If needed, please contact us at [HIDDEN TEXT].

Salary offers are based on factors including location, skills, experience, education, and certifications, as well as market and organizational considerations.