Head of Data Center Operations KSA (Saudi National), DCC Communities

Data Services Saudi Arabia Limited One Person Company (Amazon); Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading company in cloud services is seeking a Head of Data Center Operations in Saudi Arabia. This senior role involves overseeing AWS Data Center Clusters, managing safety, security, and operational excellence. The ideal candidate will lead a diverse team, ensuring high capacity and efficiency while fostering an inclusive culture. A strong background in engineering and project management is essential, along with the ability to drive innovation and operational improvements.

Benefits

Flexible work hours

Continuous learning and mentorship

Qualifications

• Experience leading operational launches for new data centers.
• Proven track record in managing complex projects.
• Ability to hire and manage high-performing technical teams.

Responsibilities

• Hire, manage, and develop the operations management team.
• Plan and execute infrastructure components for new AWS data centers.
• Manage vendor relationships to meet performance SLAs.

Skills

Leadership

Project Management

Operational Excellence

Education

Bachelor’s or Master’s in engineering

Computer Science

Tools

Lean

Six Sigma

Job description

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers, managing servers, storage, networking, power, and cooling equipment to ensure continuous access to our cloud services. We seek talented individuals to tackle challenging problems impacting our supply chain.

The Head of Data Center Operations KSA oversees one or more AWS Data Center Clusters and PoP-scale deployments within a region in mainland Europe. This senior role manages safety, security, availability, scaling, and efficiency across four functions: compute operations, engineering operations, logistics, and security. The leader must manage these functions cohesively and be capable of diving deep into each as needed.

You will join a diverse team of engineers, supply chain specialists, security experts, and operations managers. Your role involves ensuring safety and security standards while providing high capacity at low costs, fostering an inclusive culture that encourages bold ideas and ownership.

This key management role involves operating and scaling AWS’s largest cloud infrastructure, solving complex problems daily, and driving operational excellence through process refinement and technology innovation. A passion for technology and a drive for top-tier performance are essential.

Key job responsibilities

1. Hire, manage, and develop the operations management team across various functions.
2. Achieve organizational goals related to safety, security, availability, scaling, and efficiency.
3. Plan and execute infrastructure components for new AWS data centers and expansions, including hardware installation, troubleshooting, and security system setup.
4. Maintain mechanical, electrical, and controls systems with preventive and corrective maintenance.
5. Manage vendor relationships to meet performance SLAs.
6. Respond to incidents, manage incident resolution, and improve operational processes.

About the team

We value diverse experiences. If you don’t meet all listed qualifications, we still encourage you to apply. We welcome candidates from varied backgrounds and career paths.

Why AWS?

AWS is the world’s most comprehensive cloud platform, pioneering cloud computing with a broad suite of innovative products trusted worldwide.

Inclusive Team Culture

We foster a culture of learning and curiosity through employee-led affinity groups and events focused on diversity and inclusion.

Mentorship & Career Growth

We offer continuous learning, mentorship, and resources to support your professional development.

Work/Life Balance

We promote flexible work hours and arrangements to support work-life harmony, believing supported employees perform their best.

BASIC QUALIFICATIONS

• Experience leading operational launches for new data centers or critical facilities.
• Bachelor’s or Master’s in engineering, computer science, or related fields, or equivalent industry experience.
• Proven track record in managing complex projects and mission-critical teams.
• Ability to hire, develop, and manage high-performing technical teams, including managers.
• Must be a Saudi Arabian national.

PREFERRED QUALIFICATIONS

• Knowledge of data center mechanical, electrical, and controls systems.
• Experience as a technical project manager for data center build-outs.
• Deep understanding of IT infrastructure, server platforms, storage, networking, and best practices.
• Experience with continuous improvement methodologies like Lean or Six Sigma.

For workplace accommodations during the application process, visit https://amazon.jobs/content/en/how-we-hire/accommodations. Contact your Recruiting Partner if your region isn’t listed.