Showroom Manager

Saudi Petroleum Services Polytechnic; Riyadh; On-site; SAR 60,000 - 120,000; Full time

Job summary

Join a forward-thinking organization as a Showroom Manager, where you will lead a dynamic sales team and ensure an exceptional customer experience. You will be responsible for maintaining showroom standards, training staff on the latest kitchen designs, and driving sales performance. This role offers an opportunity to shape the sales process and contribute to the company's strategic objectives. If you possess strong leadership skills, technical knowledge, and a passion for sales, this position will allow you to make a significant impact in a collaborative and innovative environment.

Qualifications

• Bachelor's degree required; master's preferred for advanced roles.
• Strong leadership and technical knowledge essential for success.

Responsibilities

• Supervise showroom operations and ensure a professional sales environment.
• Conduct training sessions to enhance sales team performance.

Skills

Leadership

Technical Knowledge

Commercial Awareness

3D Dimension Projection

Knowledge of Furniture Materials

Handwriting and Technical Drawing

Room Measurement Skills

PC Proficiency

SAP Business One

3D Design Software

Advanced Windows Office

Education

Bachelor's Degree in Related Field

Master's Degree in Related Field

Tools

SAP Business One

3D Design Software

Windows PC Systems

Microsoft Office Suite

Job description

·Enable Sales Team to act as a first-class ambassador of the brand – proactively follows the Sales Process / Methodology.

·Establish daily routine to remind team on key sales success factors.

·Provide excellent professional work environment to support sales team in all directions, all displays and accessories, catering available. Maintain the showroom structure in a high level (floor, paint, lighting signboard…) Actively work against the budget plan.

·Secure teamwork and organize best practice exchange between sales team members.

·Supervise and manage the Showroom in all aspects to provide professional sales environment.

·Train Sales team about new kitchen designs / features and appliances.

·Secure maximum turnover to the company and avoid approaches by suppliers to gain business through company client contacts.

·Jump in sales process where salesperson come to the limit in client negotiations, act as higher authority, by doing so underline importance of client relationship.

·Make provisions to apply the sales budget, monitor the showroom performance, discuss corrective action if required.

·Make any walk-in customer to the showroom seating with the Sales team desk.

·Active monitor updates about kitchen and appliance displays in showroom, make sure discontinued kitchen are being removed, check with Appliance Department to only have appliance on stock displayed.

·Secure promotion material and promotion sign boards are installed in timely manner, Sales Team is aware about details of the promotion.

·Make random check on measurement and kitchen design in cooperation with salesmen.

·Secure technical precise and complete Purchase Order documentation, establish review routine of the same to avoid time intense and costly revision later – keep the quality zoom on this matter with salesmen.

·Establish best practice review – remind every Salesperson about the key elements to successfully close a contract (Sales Methodology).

·Conduct regular coaching and training sessions (daily, weekly, monthly) to remind sales team about sales methodology.

·Revisit showroom outlook and design details, discuss possible changes with sales team.

·Secure collection of contact details of walk-in customers who do not spend time to receive kitchen design – to allow follow-up marketing activity.

·Check on follow-up activity by each Salesperson – help to focus on follow-up.

·Make sure showroom is in best condition, clean, tidy, all kitchen displays 100% well installed.

·Secure compliance to monthly store checklist carried out by Line Management.

·Secure proper documentation of the (down-) payment process, especially on full customer details on checks collected. Complete customer file and secure proper filing in showroom premises.

·Secure complete customer file and proper filing, e.g., secure all signatures are being collected.

·Maintain petty cash, secure expenditure record, and send regularly to finance.

·Take strict measures to avoid the approach of salesmen of suppliers to gain business through company salesmen, especially appliances suppliers.

·Contribute to the development of company vision, mission, and corporate strategy, to ensure company maximises its short, medium, and long-term profitability and returns to its shareholders.

·Contribute to the translation of company’s overarching strategy into business plans for the function and ensure that the performance is effectively monitored and managed in order to achieve COMPANY and the function strategic objectives.

·Monitor that team is following the policies & procedures in their dealings.

·Ensure that there is an appropriate internal control framework in place within the Company to effectively manage Key Business Risks.

·Ensure that the Company operates in an environment of strong Corporate Governance and ensure timely and effective compliance with all:

·Audit obligations (internal or external).

Skills

·Essential: bachelor’s degree in related field.

·Preferred: master’s degree in related field.

·Natural leadership habit, gains authority easily.

·Technical and commercially updated on recent development, to be a technical and commercial consultant to Sales team.

·Good personal 3D dimension projection capabilities.

·Understand difference in furniture material and has knowledge about its different technical capabilities, can argue differences advantage / disadvantage.

·Good handwriting and technical hand drawing abilities.

·Able to make precise room measurements and make quick kitchen sketches.

·PC affine, working on different Windows PC based systems.

·SAP Business One experience would help, 3D Design software experience desired.

·Advanced Windows Office user.