Area Sales Specialist

Hapag-Lloyd; Dammam; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player in maritime logistics is seeking a motivated Area Sales Specialist to enhance customer engagement and drive sales growth. This role involves evaluating customer potential, securing new accounts, and maintaining high-quality interactions with clients. You will leverage your strong negotiation and communication skills to negotiate contracts and collaborate with various teams to optimize customer service. Join a dynamic team that values innovation and customer satisfaction, and play a crucial role in shaping the future of shipping solutions in a fast-paced, global environment.

Qualifications

• 5+ years of experience in the maritime industry or equivalent education.
• Strong negotiation, decision-making, and presentation skills.

Responsibilities

• Evaluate customer potential and conduct MR Sales Planning.
• Negotiate and close contracts with MR customers.

Skills

Negotiation Skills

Customer Service

Analytical Skills

Communication Skills

Sales Planning

Education

Bachelor's Degree in Shipping

Apprenticeship in Shipping

Tools

Salesforce

FIS

CRM

COMPASS

MS Office

Job description

Area Sales Specialist

• Full Time
• Dammam, Saudi Arabia
• With Professional Experience
• 7 / 23 / 24

About Hapag-Lloyd

With a fleet of modern container ships and a total transport capacity of 11.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The company has around 13,000 employees and offices in multiple countries. It boasts a container capacity of 11.9 million TEU, including one of the largest and most modern fleets of reefer containers. The global liner services ensure fast and reliable connections between ports worldwide. Additionally, Hapag-Lloyd has stakes in 20 terminals across Europe, Latin America, the United States, India, and North Africa, with approximately 2,000 employees managing terminal activities and logistics services.

1. Main Objectives of this position :

• Ensure the highest quality when interacting with customers, maintain a customer-oriented approach, and create value for both customers and Hapag-Lloyd.

2. Function and duties :

• Evaluate customer potential and conduct MR Sales Planning.
• Continuously improve the customer portfolio by securing new accounts and removing underperforming ones.
• Update all activities regularly in Salesforce.
• Review customer performance with the Sales Manager and define appropriate actions.
• Serve as a specialist for segmented verticals where appropriate.
• Prepare and conduct customer visits, report, and follow up.
• Negotiate and close contracts with MR customers.
• Record commitments through tender tracking and commercial activities.
• Drive CU business for foreign MRs and adhere to the Push-Pull process.
• Engage in TM discussions where relevant, such as tender guidance and negotiations.
• Provide market feedback on rates, competition, and conditions to stakeholders.
• Coordinate with Sales regarding pricing requirements and handovers to Customer Service.

3. Qualifications and Technical Job Requirements :

• Apprenticeship in Shipping or Bachelor’s degree.
• At least 5 years of experience in the maritime industry or equivalent education and experience.
• Experience in Sales and Customer Service functions.
• Strong negotiation, decision-making, and presentation skills; confident and friendly demeanor.
• Excellent listening, verbal, and written communication skills.
• Self-motivated, resourceful, and responsive.
• Ability to multitask, prioritize, organize work, and follow through on actions.
• Analytical skills.
• Effective teamwork and interpersonal skills.
• Proficiency in user application systems (FIS, CRM, COMPASS, MS Office).
• Fluent in English.

Contact person

Daifallah Al Ahmari, HR Sr. Manager – Apply online

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