Senior Account Manager

BMB; Riyadh; On-site; USD 30,000 - 50,000; Full time

Job summary

A leading company in Saudi Arabia is seeking a Business Development professional to enhance customer relationships and drive sales growth. The role involves analyzing customer needs, coordinating with teams to deliver solutions, and achieving sales targets. Ideal candidates will have strong negotiation skills and a proven track record in business development.

Qualifications

• Experience in customer relationship management and business development.
• Ability to negotiate contracts and close agreements.
• Strong communication and analytical skills.

Responsibilities

• Analyze customer opportunities and develop strong business relationships.
• Monitor sales processes and ensure timely delivery.
• Achieve sales quotas and contribute to team efforts.

Skills

Customer Relationship Management

Sales Negotiation

Business Development

Data Analysis

Job description

· Analyse customers opportunities, identify key personnel, and develop a strong business relationship.

· Identify needs and coordinate with presales and product managers to develop quotations and solutions in accordance with customer requirements.

· Recommend changes in products, service, and policy by evaluating product results and competitive developments and customer requirements.

Customer Relationship:

· Communicates progress, develop pipeline, and deliver accurate business metrics and forecasts.

· Assist when escalation is needed to ensure customers payments are issued on time.

· Monitor sales process from data collection through order acceptance to delivery in a timely and professional manner.

· Monitor invoicing, delivery, collection, and project completion by coordinating with the relevant teams and client when needed.

· Escalate critical problems to management on-time to ensure customer satisfaction.

· Adhere to all company policies, procedures, and business ethics codes.

Business Development:

· Obtain orders from existing customers and establishing new accounts.

· Respond to Request for Proposals on time, negotiate and close orders.

· Achieve sales quotas by working with the team and focus on customer retention and new business penetration within assigned products and geographic territory.

· Negotiate contracts and close agreements to maximize profits.

· Contribute to team efforts in sales calls, proposal development, pricing presentations, consultative selling techniques, and order closing strategies, representing the company at exhibitions.

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