CRM & Billing Technical Lead - Microsoft Dynamics

swatX Solutions; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

An innovative company is looking for a CRM & Billing Technical Lead to spearhead the design and implementation of Microsoft Dynamics 365 solutions. This role demands a blend of strong leadership and technical expertise, guiding teams to deliver scalable and high-performance CRM systems. You will manage integrations with various enterprise systems, ensuring compliance and security while optimizing performance. If you are passionate about driving impactful solutions and leading technical teams, this opportunity is perfect for you.

Qualifications

• Expertise in Microsoft Dynamics 365 required for CRM and Billing solutions.
• Strong leadership and technical skills to guide development teams.

Responsibilities

• Lead design and implementation of CRM and Billing solutions.
• Oversee integrations with ERP and payment gateways.

Skills

Leadership

Technical Skills

Microsoft Dynamics 365

Performance Optimization

Integration Skills

Tools

ERP Systems

Payment Gateways

CI/CD Tools

Job description

Job Summary

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities

• Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions.

• Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems.

• Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization.

• Manage customizations, configurations, workflows, and plugins within Dynamics 365.

• Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps.

• Ensure high availability, scalability, and security of CRM & Billing systems.

• Troubleshoot performance issues and oversee system upgrades and patches.

• Work with DevOps teams for CI/CD pipeline automation and deployment management.

• Ensure compliance with regulatory, security, and data protection standards.