Procurement Manager

PwC; Al Khobar; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Procurement Service Tower Manager to lead and optimize procurement operations. This pivotal role involves managing a dynamic team, developing strategic procurement initiatives, and ensuring compliance with policies. You will collaborate with various stakeholders, enhance operational processes, and leverage data analysis for effective decision-making. If you possess strong leadership and project management skills, and are passionate about driving procurement excellence, this opportunity is tailored for you. Join a forward-thinking team committed to ethical and sustainable practices in procurement.

Qualifications

• 7+ years of experience in procurement and supply chain management.
• Strong understanding of procurement processes and contract negotiations.

Responsibilities

• Manage procurement operations and team performance for clients.
• Develop procurement strategies and oversee contract negotiations.
• Enhance processes and report on service performance metrics.

Skills

Leadership Skills

Project Management

Stakeholder Management

Strategic Mindset

Effective Communication

Education

Bachelor’s Degree in Business

Master’s Degree in Engineering

Relevant Certifications (e.g., PMP)

Job description

Description

The Procurement Service Tower Manager is responsible for managing the day-to-day operations of the Tower by collaborating with various teams to ensure streamlined project delivery, continuous learning, and improvement.

You will be working in the PwC Delivery Centre as part of a PwC team providing procurement services for PwC clients.

Roles and Responsibilities :

• Team management :
• Manage the team’s performance, SLAs, and KPIs.
• Manage both PwC and client stakeholders.
• Promote and improve stakeholders' Net Promoter Score (NPS).
• Boost skills and competency development within the procurement team.
• Lead transformation of service delivery.
• Operations management :
• Oversee all elements of operational delivery of clients’ procurement processes.
• Develop procurement strategies aligned with the procurement plan.
• Manage contract negotiations and awarding processes.
• Review procurement team’s transactions ensuring integrity and compliance with policies and practices.
• Approve and monitor transactions.
• Analyze existing contracts for effectiveness and monitor contract compliance.
• Identify potential spend leakage.
• Embed understanding of the market’s supply chain dynamics and associated risks within client delivery.
• Build rapport and manage cross-functional teams.
• Establish and maintain relationships with strategic suppliers.
• Process enhancement :
• Create and improve best-practice based processes.
• Manage and optimize business processes.
• Identify and realize effective cost reduction opportunities.
• Optimize and manage procurement systems.
• Reporting :
• Periodically report on team and service performance, KPIs, and SLAs.
• Leverage knowledge of end-to-end procurement processes, including supplier relationship management.
• Utilize data analysis for data-driven procurement decisions.
• Apply techniques and processes of strategic sourcing.
• Make data-driven procurement decisions.
• Commit to ethical and sustainable procurement practices.
• Demonstrate strong negotiation skills.
• Utilize knowledge of e-procurement solutions.

Expected Competencies :

• Strong leadership skills.
• Project management.
• Strategic mindset.
• Stakeholder management and influencing skills.
• Effective communication.
• Results-driven and organizational excellence focus.

Required Language Skills :

Proficient in written and spoken English; Arabic is a plus.

Minimum Education and Qualifications :

• Bachelor’s Degree in business, supply chain management, or procurement.
• Master’s Degree in Engineering, Business Management / Administration, or equivalent is a plus.
• Relevant certifications (e.g., PMP) are advantageous.

Minimum Years of Experience :

• At least 7 years of professional experience, preferably with a diverse portfolio of people, processes, and technology in a leading firm, ideally in the Middle East region.