Assistant Manager, E-Commerce

Nestle; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading company in the food and beverage sector is seeking an eCommerce Manager to align its strategy with eRetailers' needs. The role involves achieving sales targets, managing relationships with eRetailers, and driving growth through innovative strategies. The ideal candidate will possess strong analytical and communication skills, along with a deep understanding of market trends.

Qualifications

• Enthusiastic, self-motivated, reliable, and good communicator.
• Strong knowledge of product and market dynamics.
• Experience in training and managing key accounts.

Responsibilities

• Achieve eRetailers' sales targets by category.
• Develop and maintain long-term relationships with eRetailers.
• Monitor eRetailers' business performance and develop action plans.

Skills

Key Account Management

Category Management

Problem Solving

Analytical Skills

Communication

Planning Skills

Job description

Location: Jeddah or Riyadh (flexible)
Company: Nestlé
Full-time

POSITION SUMMARY

The primary responsibility of the eCommerce Manager is to align Nestlé's strategy with eRetailers' needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identification of growth opportunities within the channel, along with planning and contributing to the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE

• Responsible for achieving eRetailers' sales targets by category
• Ensure accuracy of demand planning and master data management
• Work closely with CDT and regional eCommerce team based on defined ways of working
• Collaborate with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets, etc.)
• Partner with CDT team to identify category growth opportunities
• Coordinate with Supply Chain to manage orders and deliveries, and improve efficiency
• Work with Finance to drive initiatives for better financial management (disputes, aging reports, processes)

eRetailers Management

• Conduct business reviews with eRetailers and set strategies to achieve mutual objectives
• Analyze Consolidated Marginal Contribution (CMC) and plan to increase profitability
• Develop and maintain long-term relationships with eRetailers
• Define strategic direction for eRetailers with key stakeholders
• Ensure BDA execution and compliance
• Develop eRetailer-specific business plans aligned with key partners and ensure proper execution

Reporting

• Monitor eRetailers' business performance and develop action plans to accelerate growth or address shortfalls
• Share monthly execution reports with evaluations and competitor activity insights
• Share shopper observations and eRetailers feedback insights

Execution

• Plan MIP aligned with category objectives
• Plan and execute deployment of new innovations in line with category strategy (off-shelf displays, sampling, brand talk)
• Implement monthly initiatives
• Collaborate with CDT to drive initiatives using data-driven insights (sell-out, shopper observations, etc.)
• Develop eRetailer-specific promotions aligned with category and business development needs
• Ensure listing of new SKUs and achievement of POP objectives while managing eRetailers' database
• Manage eRetailers' financials (balance confirmations, statement reconciliations)
• Manage TTS spend using ROI and sell-out data insights
• Ensure timely processing of credit notes, statement of accounts, and cheque collections

What will make you successful

• Attitude: Enthusiastic, self-motivated, reliable, good communicator, articulate, strong personality combining individualism with team spirit, leadership qualities, innovative, trustworthy, interpersonal skills, persistent, hardworking, goal-oriented, strategic thinker.
• Knowledge: Product and market knowledge, understanding of company strategies, customer needs, buying patterns, international retailers, financial understanding.
• Skills: Training, Key Account Management, Category Management, organizational, financial, logistic, marketing, problem-solving, initiative, communication, analytical, planning skills.
• Knowledge of eRetailers' best practices, market intelligence, category/channel/shopper trends, and shopper insights for actionable ideas.

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