Quality Specialist

Confidential; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A company in the operation and maintenance sector is seeking a Quality Specialist to implement and execute quality management policies. The role involves ensuring compliance with quality standards, reviewing specifications, and participating in quality improvement initiatives to enhance customer satisfaction.

Qualifications

• Minimum of 2 years’ experience in quality management, preferably within the operation and maintenance sector.
• Strong knowledge of quality principles and best practices.
• Proficiency in English and computer applications.

Responsibilities

• Implement quality management policies and procedures aligned with operation and maintenance standards.
• Review product and process specifications to ensure compliance with customer requirements.
• Conduct internal audits to verify compliance with quality standards.

Skills

Analytical skills

Reporting skills

Risk management

Planning

Organization

Decision-making

Communication

Education

Bachelor’s degree in Quality Management or a related field

Job description

Job Description:

We are seeking a Quality Specialist to join a company operating in the operation and maintenance sector. The successful candidate will be responsible for implementing and executing quality management policies and procedures, ensuring all processes and outputs meet the highest quality standards. The role involves participating in reviewing specifications, documenting quality assurance activities, and analyzing and improving operational performance to guarantee customer satisfaction and service excellence.

Responsibilities:

• Implement quality management policies and procedures aligned with operation and maintenance standards.
• Review product and process specifications to ensure compliance with customer requirements.
• Document quality assurance activities and prepare necessary reports.
• Develop and draft instructions and guidelines to ensure quality performance.
• Maintain records of complaints and non-conformities, conducting root cause analysis.
• Participate in quality improvement initiatives and regularly review operational processes.
• Continuously evaluate customer satisfaction regarding the services provided.
• Conduct internal audits to verify compliance with quality standards.
• Promote and enforce quality assurance standards and ensure adherence.
• Handle customer inquiries and issues efficiently.
• Provide necessary support to direct supervisors and perform assigned tasks.

Qualifications:

• Bachelor’s degree in Quality Management or a related field.
• Minimum of 2 years’ experience in quality management, preferably within the operation and maintenance sector.
• Strong knowledge of quality principles and best practices.
• Excellent analytical and reporting skills.
• Proficiency in English and computer applications.
• Skills in risk management, planning, organization, and decision-making.
• Ability to work under pressure and communicate effectively with diverse stakeholders.