Title: Administration Executive
Primary Objectives: To provide the client's office with full GRO and administrative support, to provide simple business translations at a consistent high standard and to assist their Middle East Operations Manager and their Riyadh Office Coordinator with local office management projects.
Location: Riyadh, Kingdom of Saudi Arabia
MUST BE SAUDI NATIONAL
Primary Responsibilities:
- Assist with government departments and agencies such as Ministry of Justice, Ministry of Labour, Chamber of Commerce, Muqeem, Ministry of Commerce, SDAIA, etc.
- Manage Iqama renewals for staff and dependents (where appropriate) in accordance with local regulations.
- Issue exit and re-entry visas for non-Saudi staff.
- Assist in issuing Saudi visit visas to visitors residing outside KSA.
- Support with renewals of licences, and regulatory and business subscriptions.
- Report all government related activities affecting the business to the Managing Partner, Operations Manager and/or Office Coordinator as appropriate.
- Oversee vendor registrations in Arabic and maintain vendor relationships alongside the Operations Manager and Office Coordinator.
- Assist with fact finding and submitting RFPs via the Etimad portal.
- Prepare and submit expense claims on behalf of the team using Chrome River.
- Provide accurate business translations from Arabic to English and vice versa.
- Order business cards for the team ensuring the English and Arabic text is aligned and accurate.
- Manage office vehicle registration, maintenance, and insurance renewals.
- Driving duties to include collections and deliveries.
- Assist with updating client information and relevant databases on InterAction.
- Maintain a clean and tidy meeting room with well-stocked stationery.
- Provide ad hoc front of house support such as greeting clients and visitors in a professional manner, preparing drinks and/or snacks and/or lunches (as appropriate) for client meetings.
- Manage and procure office supplies.
- Support with printing, scanning and binding tasks as and when required.
- Manage own email account including timely response times, filing of emails (including hard copy filing where necessary).
- Assist Office Coordinator and Operations Manager with ad hoc office management projects.
- Assist other regional Business Services Managers with local on the ground project support.
- Adhere to firm and local office policies and procedures, including those that are formal, informal, documented or verbal.
Key Performance Indicators:
- Translations produced to a high level of accuracy and completed within agreed timeframes.
- Task based work is consistently completed as requested, within agreed timeframes and is of a consistently high standard.
- A reputation within the practice for being an adaptable, flexible, and supportive team player.
- A reputation amongst Business Services groups for being an effective communicator and for working with them to achieve positive outcomes.
- Compliance with the client firm’s policies, guidelines, and recommended ways of working.
- Actively participate in the client firm’s annual performance review process, using knowledge of the Business Support Competency Framework to set professional goals.
- Self-motivated and results oriented.
Qualifications, Skills & Experience:
- Solid experience in government services systems and portals.
- Proficient in Arabic and English both written and verbal.
- Proven relationship management skills including communicating across all levels throughout the firm.
- Good knowledge of Microsoft Outlook, Word, and basic Excel.
- Excellent written and verbal communication skills in both Arabic and English with a demonstrated ability to build effective and trusting relationships with people internally and external to the firm.
- Proven high level organisational and time management skills with the ability to think ahead, prioritise workload, respond to and manage changing circumstances and work under pressure to meet deadlines.
- Strong attention to detail.
- Good judgement and problem-solving ability.
Competencies:
- Personal Leadership: Takes pride in their work and positively impacts those around them.
- Connects and Collaborates with People: Takes an active interest in others and gets to know the people they interact with.
- Contributes to the Success of Others: Maintains an awareness of the firm’s purpose, objectives and structure.
- Enhances the Client Experience: Finds ways to enhance the experience of the firm’s clients through their daily tasks.
- Achieves Results: Goes above and beyond to contribute to the success of the firm.
Salary: SAR 15,000 max