UX Writer

D360 Bank; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

Join a forward-thinking digital bank that is reshaping the financial landscape in Saudi Arabia. As a UX Copywriter, you will play a pivotal role in crafting user-friendly copy that enhances digital experiences. Collaborating with a talented team of designers and developers, you'll create compelling content that guides users seamlessly through interfaces. Your contributions will not only ensure clarity and confidence for users but also drive innovation in a rapidly evolving banking environment. If you are passionate about user-centered writing and eager to make an impact, this is the opportunity for you.

Qualifications

• 3-5 years of experience in UX copywriting for digital products.
• Demonstrated portfolio showcasing UX writing skills.
• Knowledge of user-centered UX principles.

Responsibilities

• Craft copy that connects with users and guides them through their journey.
• Define content strategy and write clear content across multiple touchpoints.
• Conduct user research to validate microcopy performance.

Skills

UX Copywriting

Creative Thinking

Communication

Problem Solving

Digital Literacy

Education

Tertiary qualification in Communication

Tools

Business Requirement Mapping

Design Thinking

Job description

Job Description

The role is responsible to focuses on crafting clear, concise, and user-friendly copy within digital products to enhance user experiences. This role typically involves working closely with designers, product managers, and developers to create microcopy, content flows, and messaging that help guide users through interfaces smoothly. He/she aims to ensure that users not only understand how to interact with a product but also feel confident doing so.

Responsibilities

• Enable high-quality user experience by crafting copy that meaningfully connects with our consumers and guides them through each step of their journey
• Work with our team of UX researchers, designers, developers and the wider business at each stage of design, bringing ideas to life from drafts through prototypes to final copy
• Define content strategy for a given product and write a clear and concise content across multiple touch points (including products names, labels and navigational elements, tutorials, user flows and notifications)
• Deliver microcopy for functional interaction, writing for orientation, hierarchy and clarity in information architecture, wireframes and interface designs.
• Create copy usage guidelines, update and maintain them by documenting iterations
• Help UX researchers to write clear questions for their remote surveys
• Participate in user research and analyze data from Various validations (US research or A/B testing)
• Conduct user research to validate specific microcopy performance
• Use new insights to irritate on a copy that resonate with user needs and deliver delight
• Help customers feel welcome and empowered, carefully considering D360's tone of voice.
• Advocate the end user while making sure the business requirements are met
• Continually research and define best practice for UI copy
• Perform any other duties assigned to by line manager related to the nature of the work
• Enforce, incorporate, and comply with all necessary controls and related information security (EIS) policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.
  
  

Qualifications

Preferred Qualifications

• A tertiary level qualification from a recognized institution in Communication or relevant field
  
  

Years & Nature of Experience

• Recommended 3 to 5 years of equivalent experience where required competencies and experience has been demonstrated of UX Copy writing digital products, whether it's for websites, mobile apps, or software interfaces.
• Demonstrate portfolio that showcase UX writing skills, producing copy of product experience that drive specific outcomes
• Has passion for quality user-centered writing with great attention to details
• Knowledge of user- centered UX principles and practices
  
  

Technical Competencies

• Business Requirement mapping
• Design Thinking
• Digital Literacy
  
  

Behavioral Competencies

• Creative Thinking
• Communication
• Problem Solving
• Good time-management skills
  
  

About Us

D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology making it convenient, accessible & fair to all.

About The Team

Embarking on a thrilling journey with the D360 Bank Products team thrusts you into the forefront of innovation, empowering you to shape the future of revolutionary digital banking. We explore the immense potential of technology to revolutionize traditional banking services. As a member of our esteemed team, you will be entrusted with the responsibility of overseeing the entire lifecycle of our products. This encompasses ideation, design, delivery, and maintenance, all while defining a compelling product vision. You will spearhead revenue generation across various product segments and be a driving force behind enhancing the customer experience.