Senior Client Partner

Capgemini Engineering; Al Khobar; On-site; EUR 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Client Partner to lead client engagements and manage senior stakeholder relationships. This pivotal role focuses on driving business growth through strategic account management and ensuring successful implementation of digital transformation initiatives. The ideal candidate will possess strong commercial acumen, excellent negotiation skills, and a proven track record in client management. Join a dynamic team committed to delivering real value and shaping the future of technology in a multicultural environment. If you're passionate about digital solutions and client success, this opportunity is for you!

Qualifications

• Proven experience in client management and sales leadership.
• Expertise in digital solution design and cloud adoption.

Responsibilities

• Lead client engagements and manage senior stakeholder relationships.
• Drive business growth through strategic account management.

Skills

Client Relationship Management

Business Development

Solution Delivery

Negotiation Skills

Strategic Thinking

Education

Bachelor's degree in Business Administration

Management or related field

Job description

Who are we?

Capgemini is a global leader in consulting, technology services and digital transformation. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 + team members in over 44 countries.

Some of the critical and unique dimensions of who we are include the following:

We are a truly multicultural Group

We are a Group committed to and brought together by seven core values that underline our daily behavior.

We are a team, obsessed with delivering real value to our three key constituents (employees, clients, shareholders).

We are an independent organization committed to being objective in serving our customers company of 300,000 + team members in over 44 countries.

About the role:

The Client Partner is responsible for leading client engagements, managing senior stakeholder relationships, and overseeing the delivery of digital solutions. This role involves driving business growth through strategic account management, business development, and ensuring the successful implementation of digital transformation initiatives.

Key Responsibilities:

Client Relationship Management:

• Act as the primary interface between the company and senior client stakeholders.
• Build and maintain deep, trusted relationships with high-level stakeholders.
• Communicate impactful insights and strategic recommendations to clients.
• Mediate between teams and clients to ensure mutual understanding.

Business Development & Revenue Growth:

• Develop and maintain a strong sales pipeline aligned with account strategies.
• Identify upselling and cross-selling opportunities within existing accounts.
• Lead proposal development, contract negotiations, and deal closures.
• Drive strategies to meet and exceed revenue targets.

Solution Delivery & Quality:

• Oversee the delivery of digital solutions and services.
• Ensure projects meet client expectations, budgets, and timelines.
• Inspire teams to proactively address potential issues before they arise.
• Implement KPIs and metrics to evaluate delivery performance.

Managed Services & SLA Compliance:

• Ensure strict adherence to Service Level Agreements (SLAs).
• Address and resolve service issues or escalations promptly.
• Collaborate with the Managed Services team to optimize reliability and efficiency.

Strategic Consulting & Digital Transformation:

• Identify client business challenges and shape cloud-based solutions.
• Overcome cloud adoption barriers and design tailored digital strategies.
• Stay abreast of industry trends and innovations in process automation.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field.
• Proven experience in client management, sales leadership, and solution delivery.
• Strong commercial acumen and business development skills.
• Expertise in digital solution design and cloud adoption.
• Excellent negotiation, communication, and interpersonal skills.

Skills:

• Proven ability to manage complex client relationships.
• Strong organizational skills with attention to detail.
• Ability to manage multiple projects with critical deadlines.
• Strategic thinker with a problem-solving mindset.
• High emotional intelligence to handle conflicts and guide teams.

ABOUT CAPGEMINI:

Capgemini is a global leader in transforming clients' businesses by harnessing the full power of technology. We are guided by a purpose to achieve an inclusive and sustainable future through technology and the energy of those who make it. We are a responsible and diverse company, a leading international IT and engineering services company with more than 360,000 professionals in over 50 countries. With a strong 55-year heritage and deep industry expertise, clients trust Capgemini to address their total business needs, from strategy and design to operations, driven by the fast-paced world of cloud, data, AI, connectivity, software, digital platforms and engineering.

The Group reported 2023 global revenues of €22.5 billion. Get The Future You Want | www.capgemini.com. Rewrite your future. Join the team! https://www.capgemini.com/in-en/careers/career-paths/careers-at-capgemini-engineering/

D&I Disclaimer

We are committed to fostering a diverse and inclusive workplace that values and celebrates differences.

We believe that diversity in all its forms enriches our organization, promotes innovation, and drives success. We are dedicated to providing equal opportunities for all individuals, regardless of discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, neurodiversity, or veteran status. Our commitment extends to embracing all forms of diversity.

We actively encourage candidates from diverse backgrounds to apply and join us in shaping a more inclusive future together.