Training Operations Coordinator

BSI; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a motivated individual to support training operations in Riyadh. This role involves coordinating with various teams to ensure smooth training processes, from managing contracts to issuing certificates. The ideal candidate will be a fresh graduate with a Bachelor's Degree in Business Administration and strong communication skills in both English and Arabic. Proficiency in MS Office and knowledge of Salesforce will be advantageous. Join a dynamic environment where you can contribute to achieving revenue targets and enhancing client satisfaction through effective training management.

Qualifications

• Fresh graduate with a Bachelor's Degree in Business Administration.
• Good command of English and Arabic required.

Responsibilities

• Coordinate training operations from contract signing to certificate issuance.
• Ensure timely collection of course returns and documentation.

Skills

English proficiency

Arabic proficiency

Communication skills

Coordination skills

Education

Bachelor's Degree in Business Administration

Tools

SAP

Salesforce

MS Office

Job description

Following the Training Operations Processes and procedures from a sales contract signed till the Training certificates are issued and released, coordinating with both Sales and Accounts team.

Make sure we achieve the Target Revenue and profit every month.

Proper coordination with Trainers, Hotels, Travel Agencies, and Courier Companies.

Making sure the proper handling and delivery of Training materials to clients.

Timely collection of Course returns from the Trainers after the course.

Timely issuance of Training certificates.

Making sure proper documentation of Training Records on Time and facing Audits.

Handling Training Contracts in SAP for invoices and details of training operations in Salesforce.

Day-to-day support to Operations Team Leader, Sales Team (public and in-house), and Accounts team.

Produce and submit all weekly and monthly reports, expense sheets, etc., within agreed timescales.

To Be Successful In The Role, You Will

Be based in Riyadh.

Be a fresh graduate with a Bachelor's Degree in Business Administration.

Have a good command of English and Arabic.

Proficiency in MS Office.

Knowledge of Salesforce will be considered an advantage.