Waiter, Waitress

SOFITEL; Riyadh; On-site; SAR 15,000 - 25,000; Full time

Job summary

A leading hotel in Riyadh seeks a dedicated Waiter/Waitress to provide exceptional service. The role involves ensuring guest satisfaction, serving food and beverages, and maintaining cleanliness. Ideal candidates will have experience in food service and strong communication skills.

Qualifications

• Minimum 1-year experience in food and beverage service.

Responsibilities

• Serve and clear food and beverages professionally.
• Ensure guest satisfaction and handle problems promptly.
• Maintain knowledge of all F&B services and hotel features.

Skills

Communication

Customer Service

Problem Solving

Interpersonal Skills

Job description

Job Title: Waiter/Waitress

Job Description

• Read daily events to acknowledge VIP arrivals.
• Know all menu items, garnishes, contents, and preparation methods; relay this information to guests politely and concisely when asked.
• Serve and clear food and beverages professionally and unobtrusively.
• Ensure guest satisfaction, handle problems promptly, and inform managers of any issues and resolutions.
• Follow cash and credit card procedures as per accounting guidelines.
• Keep work station stocked with condiments at all times.
• Report guest comments regarding food and beverages to the manager.
• Adhere to safety, sanitation, and hygiene policies.
• Maintain knowledge of all F&B services, outlets, and hotel features.
• Keep service and storage areas safe and clean.

Qualifications

• Minimum 1-year experience in food and beverage service.
• Good communication, customer service, and problem-solving skills.
• Basic knowledge of F&B products.
• Team player with strong interpersonal skills and attention to detail.