Senior Manager, Collections

NEOM
Saudi Arabia
SAR 200,000 - 300,000
Job description




Summary



To provide expert advice on the assessment, planning, delivery and management of waste and recycling
collection and transportation services to meet the needs of the Resource and Waste Management
department s objectives in providing quality services to its customers. The services provided will include both conventional and non-conventional collection activities with the requirement to be data driven and making use of latest technologies.



Key Accountabilities and Responsibilities



Planning and Strategy



• Plan and manage Collection Services within the Resource and Waste Management Department by providing leadership, support and guidance to team members to create a positive can-do work culture.
• Oversee and ensure that the Department s core business, strategies and policies are aligned with the planning and delivery of solid waste collection services.
• Manage the strategic planning and day to day aspects of the solid waste collection service.
• Provide technical advice to the Director, Collections on such matters as service delivery performance, constraints and risks, complaint management and solution options, technology availability, time and cost, risk analysis, performance monitoring and reporting and input into capital and operational budget preparation.
• Identify and establish productive key internal and external stakeholder relationships early to assist in the efficient execution of the responsibilities associated with this position.
• Maintain awareness of leading policy and industry standards, trends and programs for resource collection, diversion and transportation, which may have application to NEOM Resource and Waste Management programs and infrastructure.



Service Delivery

People Management



• Help instill a culture of development, guidance and performance within Resource and Waste Management Department.
• Take responsibility, in collaboration with the Director, Collections, for building and maintaining a high performance team.
• Participate in setting performance requirements and recruiting for key positions across Resource and Waste Management Department.
• Set performance objectives, provide necessary support, evaluate / appraise staff and provide regular feedback on performance.
• Promote a high-performance working environment embracing NEOM's values.
• Develop and implement a program of capacity development for Department staff.



Knowledge, Skills and Experience



Knowledge


• Preparation of executive level reporting and related presentations.
• Demonstrated knowledge, expertise and implementation of best practice in the solid waste management industry.
• Understanding of the development, planning and delivery of integrated solid waste collection services.
• Understanding of conventional solid waste in house or contracted service delivery models.
• Understanding the use of technological solutions within conventional waste collection services.
• Understanding of non-conventional waste collection technologies including Pneumatic Waste
• Collections Systems (PWCS).
• Solid waste collection contract management and administration.


Skills


• Excellent management and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to undertake strategic thinking and application in a dynamic, fast-changing environment.
• Ability to plan, prioritize and organize work to achieve goals and meet deadlines include dealing with competing demands and managing multiple projects and tasks.
• Excellent communication skills with proven ability in consultation, negotiation and conflict resolution in order to influence change and maintain relationship within and external to the organization.
• Demonstrated contract and people management skills that can positively contribute to the
development, growth and maintenance of the Resource and Waste Management department, in
particular solid waste collections.
• Excellent analytical and written skills.
• Demonstrated high value contract management skills.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).


Experience


• Previously held senior management positions in the solid waste management industry including evidence of significant workforce responsibility and development.
• Minimum of 10 years demonstrated experience in the delivery and oversight of high value, diverse and large geographical area solid waste management collection services.



Qualifications



• Appropriate tertiary qualification in a degree or equivalent in a relevant subject.
• Qualifications in people management (preferred).
• Qualifications in contract management (preferred).
• Minimum of 10 years experience (preferably in KSA) in solid waste management industry.
• Certification and Membership in related professional association/s.
• Driving licence.

Company Industry

  • Defence
  • Military
  • Government

Department / Functional Area

  • Business Development

Keywords

  • Senior Manager
  • Collections

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