Sales Support Specialist

Raqwani Company; Al Khobar; On-site; SAR 45,000 - 60,000; Full time

Job summary

A leading company in Al Khobar is looking for a detail-oriented Sales Support Specialist. This role involves supporting the sales team with administrative tasks, managing customer accounts, and ensuring effective communication across departments. The ideal candidate should be organized, customer-focused, and able to multitask in a fast-paced environment.

Qualifications

• Proven experience in a sales support or administrative role.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Provide administrative support to the sales team, including preparing quotes and proposals.
• Manage and update customer databases and CRM systems.
• Handle customer inquiries and follow up on sales leads.

Skills

Organizational Skills

Communication

Customer Orientation

Problem Solving

Education

Sales Support Experience

Tools

Microsoft Office Suite

CRM Software

Job description

Job Title: Sales Support Specialist

Location: Khobar

Department: Sales

Reports To: Sales Manager

Job Summary:

We are seeking a detail-oriented and proactive Sales Support Specialist to join our team. This role is essential in supporting the sales team by handling administrative tasks, managing customer accounts, and ensuring smooth communication between departments. The ideal candidate will be organized, customer-focused, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

1. Provide administrative support to the sales team, including preparing quotes, proposals, and sales presentations.
2. Manage and update customer databases and CRM systems.
3. Coordinate with internal departments (e.g., marketing, logistics, finance) to ensure timely delivery of products and services.
4. Handle customer inquiries, resolve issues, and follow up on sales leads.
5. Track sales performance metrics and generate reports for management.
6. Assist in the preparation and execution of sales campaigns and events.
7. Maintain accurate records of sales orders, contracts, and correspondence.

Qualifications:

• Proven experience in a sales support or administrative role.
• Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Customer-oriented mindset with a problem-solving attitude.

Preferred Skills:

• Experience in B2B sales environments.
• Familiarity with sales performance metrics and reporting tools.
• Ability to work independently and as part of a team.