Sales and Service Engineer

EagleBurgmann; Saudi Arabia; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading international specialist in industrial sealing technology is seeking a Sales and Service Engineer. This role involves promoting products, managing customer relationships, and ensuring efficient workshop operations. Ideal candidates will have a Bachelor's in Mechanical Engineering and relevant industry experience.

Benefits

Diversity & Inclusion

International Opportunities

Personal Development

Performance Related Bonus

Sustainability & Social Commitment

Qualifications

• Minimum 3-5 years technical experience in Mechanical Seal Industry.
• Good knowledge of Centrifugal Pumps, Agitators, Mixers, Blowers.

Responsibilities

• Promotes and sells a portfolio of products and services to customers.
• Responsible for products/services or territories/accounts with moderate complexity.
• Maintain service workshop facilities and assist in operations.

Skills

Mechanical Engineering

Troubleshooting

Communication

Education

Bachelor's Degree in Mechanical Engineering

Tools

MS Office

SealCarePro

SAP ByD

Job description

Working at Freudenberg: We will wow your world! This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable. 5,800 employees create added value for our customers around the world with their enthusiasm and competence. EagleBurgmann is a joint venture between the German Freudenberg Group and the Japanese Eagle Industry Group.

Some of your Benefits

Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.

International Opportunities: Grow in your career through international exchange and global job opportunities.

Personal Development: We offer a variety of trainings to ensure you can develop in your career.

Performance Related Bonus: When you have an impact, you can reap the rewards.

Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement.

Jubail

On-Site

EagleBurgmann Saudi Arabia Ltd.

You support our team as

Sales and Service Engineer

Responsibilities

• Promotes and sells a portfolio of products and/or services and solutions directly to current and new customers
• Informs customers of new product/service introductions and prices
• Creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline
• Responsible for products/services or territories/accounts that have moderate complexity
• Works within plan dictated by manager
• May train new team members and provide input to employee performance evaluations
• Continues to build knowledge of business, financials, products/services, the market or account
• Works with moderately complex territory/assigned accounts, products/services, sales or account management processes
• Has direct contact with clients and moderate authority/opportunity to set and negotiate product/service terms
• With guidance plans own territory or account approach and monitor resources
• Maintain service workshop facilities and equipment, make recommendations as required.
• Assist immediate superior for service workshop efficient operations and speedy delivery.
• Co-ordination of smooth running of the service workshop with service staff.
• Get involved in troubleshooting jobs; carry out important installation jobs at sites.
• Delegate and work along with the service technicians.
• Where applicable, make failure analysis reports of the seals received in the workshop.
• Support Application Engineering for finalising RCA of seal failures.
• As added responsibility, to handle few customers for business development/sales activities.
• Be a key member of inventory management.
• Proactively work on EagleBurgmann ERP systems, like SealCarePro, SAP ByD, etc.
• Prepare Initial and Final Inspection Reports, be involved in costing methods of the repair job wherever necessary.
• Should measure competitor seal parts and create drawings and submit to Application Engineering.
  
  

Qualifications

• Bachelor's Degree in Mechanical Engineering or similar.
• Minimum 3-5 years technical experience working in the Mechanical Seal Industry.
• Have a good knowledge of Centrifugal Pumps, Agitators, Mixers, Blowers.
• A fair awareness of Centrifugal Compressors will be an added benefit.
• Have a good knowledge of Wet Mechanical Seals, Supply Systems and API 682 Standards.
• A fair knowledge of ANSI, Engineering Drawings, Limits & Fits Tolerances, etc.
• Ability to independently install mechanical seals.
• Ability to carry out mid-level trouble shooting at site.
• Good command over spoken and written English. A knowledge of spoken Arabic will be an advantage.
• Ability to multitask and work under pressure.
• Appropriate computer and IT systems skills/knowledge (MS Office, Document Management, etc.)
  
  

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.