Reception

Responsibilities:

• Reception control during absence (lunch time, prayer time)
• Collect, sort, distribute and prepare mail, messages and courier deliveries.
• File and maintain records as assigned.
• Greet persons entering the establishment, determine nature and purpose of the visit, and direct or escort them to specific destinations.
• Hear and resolve complaints from customers and the public.
• Operate telephone switchboard to answer, screen and forward calls, provide information, take messages and schedule appointments.
• Provide information about UFC GYM such as location and services.
• Transmit information or documents to customers, using computer, mail or facsimile machine.
• Report any strange issues to the Club General Manager.
• Perform ad hoc tasks as assigned or required.

Knowledge, Skills & Abilities:

• Good Communication
• Good Presentation
• Pleasant Character
• Able to work under pressure
• Trustworthy
• Dependability (to be reliable and responsible)
• Self-Control
• Cooperation
• Confidentiality
• Friendly behavior

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.