Senior Sales & Application Specialist

Danaher; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

Join a leading company in laboratory science and healthcare as a Customer Support Specialist. This role involves educating end-users on diagnostic tools and providing technical support across the Riyadh region. With a focus on relationship-building and sales growth, you will play a crucial role in improving patient outcomes. The position requires significant travel within the territory, offering a dynamic work environment. If you have a background in Life Sciences and are fluent in English and Arabic, we encourage you to apply.

Qualifications

• 5+ years of experience in diagnostics/laboratory.
• Fluent in English and Arabic.

Responsibilities

• Drive sales growth and develop strategic customer relationships.
• Deliver product presentations and technical support.
• Conduct market research and support post-sale onboarding.

Skills

Clinical Acumen

Relationship Building

Adaptability

Education

B.Sc. in Life Sciences

Job description

Join Beckman Coulter Diagnostics

Discover what makes Beckman Coulter Diagnostics unique. For over 80 years, we have been dedicated to advancing laboratory science and healthcare. We foster a culture that values individuality, supports career growth, and encourages innovation.

As part of Danaher’s Diagnostics Companies, we work collectively to improve patient outcomes through innovative diagnostic tools addressing major health challenges worldwide.

Position Overview

The role primarily involves supporting Beckman Coulter’s customers by educating end-users on our test menu and instruments, providing technical support, training, and troubleshooting within the designated country. The role requires approximately 80% travel within the territory.

Key Responsibilities

• Drive sales growth and develop strategic customer relationships.
• Deliver product presentations, demos, and technical support.
• Develop sales strategies, pricing, and promotional campaigns.
• Conduct market research and understand customer needs.
• Support post-sale onboarding, training, and application optimization.
• Represent the company at trade shows and industry events.
• Determine technical solutions aligned with customer requirements.
• Diagnose and resolve technical issues related to calibration, parameters, and quality control.
• Develop and deliver product training to end users and field staff.
• Support channel partners and customers with clinical expertise.
• Support external quality control initiatives and ensure clinical support for installed bases.
• Build long-term relationships with end users and expand product portfolios.
• Conduct onsite training for new installations and support project implementation.
• Occasionally provide remote support to customers.
• Collaborate closely with sales and service teams.

Minimum Requirements

• 5+ years of experience with a B.Sc. in Life Sciences or related field; diagnostic/laboratory experience is essential.
• Clinical and commercial acumen.
• Fluent in English and Arabic.
• Excellent relationship-building skills with stakeholders including end-users, purchasing agents, and distributors.
• Highly adaptable with extensive travel flexibility.
• Knowledge of the Saudi Arabian healthcare market.

Join our team to help shape the future of science and healthcare. Visit www.danaher.com for more information.

We value diversity and the unique perspectives it brings to our workforce, customers, and markets.